Greystone College Customer Service Instructor

5 months ago


Vancouver, Canada ILSC Education Group Full time

**Role**: Customer Service Instructor, Daytime Program

**Reports to**:Assistant/ Director of Programs

**Location**: Vancouver, BC (on campus)

**Salary Range**:$33.35 to $41.85 per hour

**Description**:
Greystone College Vancouver is seeking casual contracted instructors for daytime classes: Mondays to Thursdays 9:00 am PST to 2:30 pm PST, Fridays 9:00am to 12:00pm.

**Job Duties**:
The duties of this position include, but are not limited to:

- Deliver instruction that follows established program curriculum
- Teach and guide students in customer service orientated class projects
- Provide individual feedback and direction to students throughout the program
- Evaluate and document student progress
- Keep abreast of current industry practices
- Other duties as assigned

**Essential Qualifications, Skills, and Attributes**:

- Provincial Instructor Diploma or equivalent or minimum 2 years teaching experience
- **One** of the following is required:

- Post-secondary degree
- minimum 2 years work experience in either retail or the service industry
- Experience in Learning Management System (Moodle) and online teaching an asset
- Experience in TESOL international students a strong asset

**Contact Information**:
**About ELS, ILSC & Greystone College**

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 9 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.
- Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs._

**Our Core Values**

**_ PASSION:_** To enrich & transform people’s lives

**_ INNOVATION:_** To evolve through creativity & diversity.

**_ RESPECT:_** To treat everyone with compassion & dignity.

**_ COLLABORATION:_** To build community & achieve more together

**_ INTEGRITY:_** To act responsibly & ethically in everything we do

ELS, ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity and Affirmative Action employers. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.



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