IT Technician

**FULL- TIME Jr. IT TECHNICAN POSITION - METRO TRUCK GROUP, STONEY CREEK, ON.**

The Metro Truck Group is a full-service centre for all heavy truck & trailer needs, providing a large base of services across seven convenient locations. We are rapidly growing and, in our expansion, we are looking to add to our IT team at our Head Office & Elite Dealership residing in Stoney Creek.

At the Metro Truck Group, we strive to exceed our customers’ requirements and expectations in every possible way. As our company grows, our team members have the opportunity to move forward in a company that provides the tools to succeed and enhance your current skillset. Therefore, we are looking for like-minded, adaptable, and ambitious individual who pride themselves on a job well done to join our team

**What We Have to Offer**:

- Competitive wage based on skill/experience (_to be discussed at the time of the interview_)
- A fast paced and energetic work environment
- Clean and modern facility
- Team oriented company culture
- Training and development
- _**Company provided benefits package**_
- _**Company provided Employee Assistance Program**_
- _**NEWLY REVISED RRSP/DPSP PROGRAM**_

**Duties include, but are not limited to**:

- Provide excellent customer service to ensure success acting as one of the primary support/help persons for internal employees throughout the Metro Truck Group
- Escalates issues internally and/or with external vendors when required to ensure timely resolution
- Complete cable installations and cable termination
- As the desktop/mobility user experience expert take responsibility, at the leader’s discretion, for the maintenance/troubleshooting and configuration, as well as repairs/upgrades, of: Computerized office systems (including phones, copiers, PCs); Mobile device management
- Performs other related duties and/or special projects as required in the department
- Independently prioritizes and executes work and proactively track and report on activities and projects.
- Assists with management of on-premise servers and systems (at the manager’s discretion), follows all regulatory requirements, and ensures quality and data integrity standards are met
- Perform all duties related to communications installations including: company cell phones, landlines, cell phone repairs, tv installs etc.
- Follows information privacy and security guidelines
- Observes and supports all safety guidelines and regulations
- Monitors systems and advise IT management in a timely manner of incidents (including breaches) or significant warnings
- Jr. IT Technician is required to travel between all Metro Truck Group locations
- Commitment to meeting deadlines in a fast-paced environment to ensure customer satisfaction
- Work alongside co-workers, and management in a cooperative manner
- General housekeeping duties
- _All other duties as assigned_

**Qualifications**:

- Must have _a valid drivers license with your own vehicle_
- 2 years of IT technician experience
- **While performing the duties of this Job, IT team members are regularly required to stand; walk; bend; lift; and occasional ladder/scissor lift use**:

- Excellent time management and communication skills
- Degree or diploma in related field considered a strong asset
- Manufacturing or Automotive Dealership experience considered an asset

**HOW TO APPLY**:

- Only those who are selected for an interview will be contacted. (_no phone calls please)_.

**LOCATION**:

- 475 Seaman Street, Stoney Creek, ON.
- The Metro Truck Group is an equal opportunity employer and is committed to fostering an inclusive and accessible environment providing accommodation in accordance with all relevant legislation. We are dedicated to building a workforce that reflects diversity and provides accommodation during all parts of the hiring process. Should you require accommodation, please contact our office and we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Stoney Creek, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: One location