Garden Centre Associate

**GARDEN CENTRE ASSOCIATE**
**PART-TIME**

**(Starting at 15.00/hr.)**

**HOURS**:
**8:00 AM to 8:00 PM Mon - Fri**
**8:00 AM to 6:00 PM Sat & Sun**

**JOB DESCRIPTION**:
The Sales Associate is responsible for providing prompt, courteous and efficient service to customers. Advise customers on appropriate merchandise and related items; processing transactions (cash, credit card, debit card, scene cards) using retail software; replenishing merchandise, cycle counting; general housekeeping of shelves, loss prevention, merchandising, restocking, and garden centre maintenance.

**DUTIES / RESPONSIBILITIES**:

- Assist customers in locating merchandising in store, on homehardware.ca, as well as processing special orders.
- Ensure customers are greeted within 30 seconds of entering the store or your department or if they are within 10 feet of you.
- Determine customer’s needs by asking open-ended questions.
- Communicate product knowledge to the customer as appropriate.
- Assist customers in locating and comparing merchandise.
- Assist customers with finding all items needed to complete their project.
- Process special orders for non-stock or out of stock items.
- Record repeat customer requests for product and follow-up when product arrives at the store.
- Assist customers with carrying out large or heavy items.
- Relief cashier when necessary.
- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves, and handling cash.
- Advise the designated manager of shortages, damaged goods, back-orders etc.
- Change prices on merchandise, bins, displays, etc. as necessary.
- Build special displays and signage for sales, promotions, and other special events.
- Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.
- Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and try to minimize waste.
- Help unload incoming trucks.
- Check incoming merchandise against invoices to spot shortages, damaged goods, back
- orders, etc.
- Keep stock in storage area neat, clean, and orderly.
- Participate in regular cycle counting and assist in taking annual inventory counts.
- Attend store meetings, training sessions, etc. as required.
- Work on special projects as assigned by the store manager.
- Work on additional duties and assignments as assigned by management.
- Work in a safe manner in accordance with provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management to have the situation corrected.

**QUALIFICATIONS**:

- Ability to work a flexible schedule including weekends, evenings, and holidays.
- Friendly and helpful attitude toward customers.
- Ability to lift 50lbs.
- Excellent communication skills.
- High School graduation or equivalent.
- Willingness to learn.
- Good mathematical skills.
- Prior retail experience is beneficial.
- Product knowledge of hardware, paint, plumbing, electrical, hvac, or lawn and garden is beneficial.
- Creative abilities for making attractive in-store displays.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-operatively in a team atmosphere.

**WORKING RELATIONSHIPS**:

- Reports directly to the Department Supervisor, Store Manager, or Dealer/Owner.

**INTERESTED APPLICANTS, PLEASE SUBMIT YOUR RESUME TO**:
**Phone: 403-934-3802**

**Strathmore Home Hardware**

**14 Spruce Park Drive, Strathmore, AB T1P 1J2**

**Job Types**: Full-time, Part-time, Seasonal

**Salary**: From $15.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Strathmore, AB T1P 1J2: reliably commute or plan to relocate before starting work (required)

Work Location: In person