Métis Family Connections Worker

6 months ago

Edmonton, Canada Métis Nation of Alberta Full time

**Métis Family Connections Worker**

**Location**: Provincial Head Office, #100, 11738 Kingsway NW, Edmonton, AB

**Position Status**: Full time (40 hours/week)

**The Organization**

**The Opportunity**

**Key Responsibilities**
- Provide culturally sensitive and trauma-informed support to applicants receiving sensitive personal information.
- Develop a general knowledge of MNA and community programming and supports for the purpose of referral.
- Assist with the development and maintenance of internal processes regarding MNA citizenship for adoptees.
- Explore new opportunities for partnerships and collaboration with stakeholders to best support Métis individuals who were adopted.
- Maintain confidentiality, ensure correct processes are followed, and maintain proper storage of sensitive documents.
- Work collaboratively with internal departments and external stakeholders and be a part of a multi-disciplinary team.
- Complete administrative duties and projects, and attend meetings as required.
- Other duties as required or assigned.

**Skills & Competencies**
- An in-depth understanding of the Métis Nation of Alberta and Métis culture, people, and values.
- Exceptional interpersonal, verbal, and written communication skills.
- Culturally sensitive, trauma-informed, and compassionate with an ability to engage with community members in diverse settings.
- Excellent organizational and time management skills with the ability to be flexible and allocate time and resources effectively.
- Ability to effectively manage a high case load.
- Ability to adapt to changing priorities and requirements.
- Ability to maintain confidentiality when handling sensitive information.
- Passionate, trustworthy, and empathetic.
- A proven track record of building collaborative, positive relationships with a variety of internal and external stakeholders, including clients, industry, service providers, and community.
- Ability to build trust and rapport with applicants, partners, and stakeholders.
- Ability to maintain a positive, helpful attitude and be empathetic and non-judgmental when assisting Métis Albertans.
- Ability to work effectively in a stressful environment and communicate and respond calmly in difficult situations.
- Ability to work independently and in a team environment.

**Qualifications**
- Degree/Diploma in Social Services or a related field.
- Two (2) years’ experience working in the Human Services field.
- Working knowledge of the Freedom of Information and Protection of Privacy Act and Protection of Personal Information Act.
- Indigenous Awareness Training is an asset.

**Other Requirements**
- Position will be based in Edmonton.
- Available to work weekends and evenings as required.
- Some travel within Alberta is a requirement.
- Must have a Class 5 driver’s license and an operational vehicle.
- Acceptable attainment of an Intervention Record Check and Criminal Record Check with a Vulnerable Sector Check is required.

**What We Offer**
- The opportunity to work for the newly ratified Otipemisiwak Métis Government and be part of the largest Indigenous Government in Canada.
- An opportunity to learn about Métis culture, languages, and art.
- Meaningful work in a fun and supportive work environment.
- Training and professional development opportunities.
- A comprehensive benefit package and employer contributions to Pension Plan.
- Generous time off policies.
- The_Métis Nation of Alberta thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Work Location: In person

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