Member Experience Supervisor

5 months ago

Waterloo, Canada Movati Athletic (Group) Inc Full time

Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel **healthy**.

Acting as a delegate to the Experience Manager, you are a people-oriented supervisor who effectively coaches and motivates staff. You share your experience and knowledge to assist the team in hitting their sales goals and targets as you’re considered a solid performer because you’re able to hit your own sales goals and targets. Afterall, a team that works together, wins together

Your typical workday will also be full of interaction and engagement with members and potential members ensuring they receive the best experience possible from the moment they walk in our doors. You do this by matching each new member’s unique needs, interests and goals with the right Club products, services and people. You are available to answer questions regarding membership, manage and resolve any concerns and ensure members and guests feel welcomed.

**Qualifications**
We know the experience we’re looking for can come from a wide range of industries so we’re looking for 2+ years of related customer experience and 1+ years of sales experience. Of course, we expect that when we meet, you can articulate how you have achieved sales success and delivered meaningful customer growth in your past experiences. You are also able to work a variety of shifts including early mornings, days, afternoons and weekends.

**Perks**
We offer a competitive total compensation package that includes an industry leading base salary, commission, group benefits, complimentary membership and leadership training to help ensure you are always learning and developing. Our promise at Movati is to help you feel welcome, feel comfortable and feel healthy.

Your availability: Monday - Sunday

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