Sales & Catering Coordinator

7 months ago

Kelowna, Canada Best Western Plus Kelowna Hotel & Suites Full time

**We are looking for a Sales & Catering Coordinator to join our busy hotel**

This administrative role will support the day-to-day administration for our sales and catering team. Your role as the administrator is critical to delivering a quality guest experience. You will be responsible for the accurate collection, communication and use of data and information. This role requires a high level of organization, attention to detail and logistics, and an understanding of financial metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

**Work Perk**s
- Great wage with room for advancement
- Health/Medical Benefits
- Travel program Worldwide Best Western Travel discounts

**Key Focuses**
- Prepares agreed-upon reports such as daily sales & time sheets and other financial reports
- Compiling results into meaningful reports and spreadsheets
- Manages the daily, weekly and monthly payroll and benefits functions. Ensuring accuracy in our people’s data so it is accurate and error-free
- Reconciliation duties, reporting and monthly accruals including invoicing and accounts payable duties
- Assists Director of Sales with sales and revenue initiatives
- Assists Director of Sales with booking events by following up on booking requests
- Assists in the preparation of in-house sales promotions, receptions and client functions
- Follows up on bookings and obtains additional information to complete the sales files
- Works with clients to finalize catering event details to contribute to successful events
- Files a variety of materials and updates the sales systems
- Ensures a properly organized work environment
- Assists in the handling of telephone and walk-in inquiries
- Able to identify problems: gather information, develop alternatives, select optimal solutions, implement, measure and evaluate outcomes
- Assigned deliverables are executed in a manner that requires little or no follow-up; both in terms of timeliness, scope and quality
- Personal communication, interactions and behaviours support all five of the organization's core values

**Working Conditions/Physical Demands**

**Experience/Passions/Education**
Proven success in an administrative role is an advantage
Excellent guest service, communication and organizational skills
Proven financial acumen to enter and interpret data
Previous reservation software and POS experience preferred
Passion for Guest Services

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

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