Bilingual New Business Case Coordinator

4 weeks ago

Mississauga, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

If you like to develop and work in collaborative relationships, possess a high degree of professionalism and are up for the challenge of managing a changing caseload volume, then this role is for you.

**What will you do?**
- Act as the primary contact for external Account Administrators throughout the New Business and underwriting process. The Case Coordinator is responsible for setting and managing client expectations.
- Provide pro-active communications to the appropriate MGA Administrator or account contact detailing the status of all requirement activity
- Identify and resolve any case specific delays to ensure all necessary processing occurs within specified service level agreements.

**What will you need to succeed?**

Must have
- Must be fluently bilingual in **both** English and French, written and spoken
- Proven ability to proactively manage a high volume caseload while managing changing priorities
- Provide quality and effective communication to all clients
- Responsiveness to inquiries with sense of urgency
- Internal and external communication are accurate, clear and concise
- Develop and maintain collaborative relationships with multiple internal and external partners
- High degree of professionalism coupled with the ability to handle pressure is a necessity
- Insurance industry knowledge or experience

Nice to have
- LOMA, ACS
- College graduate
- New Business or relative experience

**Special Conditions**

Please note you must be fluently bilingual in **both** English and French to apply. Only applicants fluent in both languages will be considered for this position.

**What's in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity

**Job Skills**

**Additional Job Details**

**Address**:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

**City**:
MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
INSURANCE

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-10-11

**Application Deadline**:
2024-10-26

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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