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Store Manager

1 month ago

Gatineau, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

**This is a TEMPORARY role.**

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations

**Responsibilities**:

- Maintain excellence in store merchandising, detail and customer service
- Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
- Increase the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses
- Implement all sales and operations programs
- Schedule staff for optimum coverage levels
- Hold daily trigger talks and sales meetings
- Develop staff through goal setting, coaching and performance evaluations
- Organize and plan promotions and marketing events
- Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
- Promote teamwork within all departments
- Maintain store inventory levels and accuracy
- Control and reporting of Accounts Receivable and Accounts Payable
- Community involvement

Qualifications:

- High school diploma or equivalent; post-secondary education an asset
- Minimum 3 years retail sales and/or customer service experience
- 2 or more years retail supervisory or management experience
- Proven track record in sales, customer service, operations and merchandising
- Exceptional interpersonal and communication skills, both verbal and written
- Proven leadership skills
- Highly developed problem solving skills
- Excellent negotiating and closing skills
- Working knowledge of retail systems
- Good time management skills and work ethic
- The desire to promote an extreme level of excellence and pride in customer service and store detail
- Flexibility to work shifts, including evenings and weekends, as required

Bilingualism (French, English - spoken and written) is required for frequent interactions with English and French-speaking customers in our stores, colleagues and/or internal partners/suppliers across Canada.

Why The Brick?:

- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.

**_

Attach your CV and tell us why you would be a great fit at The Brick

**_