Installation Support Technician

4 weeks ago


Ottawa, Canada Versaterm Full time

**Who We Are**

For more than 45 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.

This is an exciting time for us We’re currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.

The Komutel team is currently looking for an Installation Support Technician in it's Ottawa office. Komutel is a fast-growing high-tech group specializing in the development and commercialization of highly innovative telecommunications and interoperability solutions. Under the supervision of the Customer Service Manager, the Installation Support Technician must answer questions and support the customer regarding various software.

**The Role**
- Install and configure Komutel software remotely
- Analyze and resolve problems related to start-ups and incidents, recommending the necessary measures
- Inform the project manager of any incident or problem encountered during implementation
- Provide the necessary training to users
- Document interventions with clients
- Ensure the transfer of project information with the customer service department

**What You'll Bring**
- Computer technology or any relevant study/experience combination
- SQL knowledge required
- Availability to travel (have a passport and a valid class 5 driver's license)
- Knowledge of the telephony field and/or in the 911 field (assets)
- Asset: bilingualism to be able to communicate with our French-speaking and English-speaking customers (Canada/USA)

**You'll Succeed if You Have**
- Customer-oriented work approach / customer service
- Excellent communication skills, professionalism, and diplomacy
- Ability to work under pressure and without constant direct supervision
- Rigor and autonomy
- Demonstrate resourcefulness and have good analytical skills

**Equal Opportunity



  • Ottawa, Canada Bilingual Meter Technician Full time

    **QMC Meter Technician** QMC Metering Solutions supplies and integrates several meter technologies to effectively monitor the consumption of electricity, water, gas and thermal energy consumption of commercial and residential properties. We have offices in Port Coquitlam, Ottawa and Toronto and have a support and distribution network across the country...


  • Ottawa, Ontario, Canada Werfen Full time

    **Job Description:We are seeking an Installation and Maintenance Technician to join our team. As an Installation and Maintenance Technician, you will be responsible for installing, maintaining, and repairing complex Werfen instrumentation and systems at customer sites.Main Responsibilities:Install, maintain, and repair Werfen instrumentation and systems at...


  • Ottawa, Canada MILLER McCONNELL SIGNS Full time

    **INSTALLATION TECHNICIAN** **SUPERVISOR**: Senior Production Manager **DEPARTMENT**: Production Miller McConnell Signs (MMS), Ottawa's top ranked custom sign manufacturer, is seeking a talented individual to assume the role of Installation Technician. We are looking for a highly motivated professional who is eager to join a winning and growing...


  • Ottawa, Ontario, Canada AVI-SPL Full time

    Company OverviewAVI-SPL is a leading digital enablement solutions provider that transforms how people and technology connect to elevate experiences. Our team of highly certified industry experts and innovation leaders share a vision to help people work smarter and live better.We are the largest provider of collaboration technology solutions, including...


  • Ottawa, Canada Staffix Professional Staffing Full time

    We are now partnered with a large Telecommunication company and looking for Field Service Technicians to support their ongoing growth. The Field Service Technician will be responsible for installing and repairing home phone, internet and cable. **Perks & Benefits** - Employee discount - RRSP - Group insurance - Laptop & cell phone - Tools & Equipment...


  • Ottawa, Ontario, Canada Leidos Full time

    The Commercial and International Group at Leidos currently has an opening for a System Installation Technician – Airport Security and Computer Network Systems to work at airports globally. This is an exciting position where you can use your experience installing and upgrading Explosive Detection Systems, Checkpoint and computer networked screening systems...


  • Ottawa, Canada AVI-SPL Full time

    Description: **WHO WE ARE** AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified...

  • Install Technician

    3 days ago


    Ottawa, Canada Urban Quarry Full time

    Urban Quarry is a privately owned and family operated B2B manufacturing company specializing in the custom fabrication and installation of Natural stone surfaces. We are a proud industry leader offering our commercial and residential customers more than 36 successful years of service using industry-leading standards of quality products, innovative...


  • Ottawa, Canada Acorn Stairlifts Canada Inc. Full time

    **WHATS IN IT FOR YOU, YOU ASK?** - Part of a **FAMILY**. - **FUN-LOVING, POSITIVE and ENCOURAGING** work environment - **CELEBRATE** in numerous Company Events - **UNCAPPED PIECE WORK PAY** structure plus **BASE SALARY**: - On target earnings **$70,000-$90,000 ++**: - **FULLY PAID COMPANY BENEFITS, 3 WEEKS’** vacation, **PAID** time-off - **Company...


  • Ottawa, Ontario, Canada Njoyn Full time

    We are looking for an Installation Technician to join our team in Essex, ON. Reporting to the District Operations Manager, this role will be responsible for the installation, service/repair, and upgrading of residential and small business customer equipment. This includes satellite and fixed wireless internet, and wireless and Mesh Routers. It should be...


  • Ottawa, Canada CFS Canada Full time

    **Our top values include: Team Work, Adaptability, Communication and Customer Service** We are excited to be looking for an individual to join The CFS Canada family at our Head Office in Ottawa Ontario. We are eager to find someone who is professional and customer service minded to seize this opportunity to become an experienced **Technician, Service and...


  • Ottawa, Ontario, Canada Cse Consulting Full time

    Company Overview:CSE Consulting is a leading provider of pool installation and service solutions. We are seeking experienced and skilled technicians to join our team.Salary:The starting salary for this position is $23/hour, with opportunities for growth based on experience and performance.Job Description:We are looking for individuals who can assist in the...


  • Ottawa, Canada Canadian Institute for Health Information Full time

    **Category** - Information/Infrastructure Technology **City** - Ottawa, Ontario, Canada - Service Desk and Support Technician - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together...


  • Ottawa, Canada Citron Hygiene Full time

    Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs...


  • Ottawa, Canada Citron Hygiene Full time

    Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs...

  • IT Technician

    4 weeks ago


    Ottawa, Canada GCOM Support Full time

    Local computer repair company looking to add a new member to the team. We specialize in residential computer/mac repair and cell phone/tablet repair. **Responsibilities** - Supporting a wide range of hardware and software including Windows, Mac OS, iOS and Android - Regularly follow up with clients regarding status of repair - Effectively communicate...


  • Ottawa, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a results-driven Security IT Service Support Technician to join Convergint in our Ottawa location. This position is responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that can have a higher degree of...


  • Ottawa, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a results-driven Security IT Service Support Technician to join Convergint in our Ottawa location. This position is responsible for installing, programming, system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that can have a higher degree of...


  • Ottawa, Canada MOBIA Technology Innovations Full time

    Quebec MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic business...


  • Ottawa, Canada Acorn Stairlifts Canada Inc. Full time

    **WHATS IN IT FOR YOU, YOU ASK?** - Part of a **FAMILY**. - **FUN-LOVING, POSITIVE **and **ENCOURAGING** atmosphere. - **CELEBRATE **in Company Events - Canada’s **#1** **LEADER** in the Stairlift Industry - proudly serving our customer’s needs since 1992! - **PAID COMPANY BENEFITS, 3 WEEKS** vacation**, PAID** time-off - **PROVIDED**: Company vehicle,...