Life Enrichment Supervisor

4 weeks ago

Lindsay, Canada City of Kawartha Lakes Full time

**Job Brief**:
Life Enrichment Supervisor
- Employment Status:
**Permanent Full time**
- Union:
**NON-UNION**
- Open To:
**Internal/External Applicant(s)**
- Closing Date:
**25/06/23**
- Duration (if temporary):
**N/A**

**Life Enrichment Supervisor - Victoria Manor**:
**Position Summary**:
This position is responsible to assist in the design, implementation and evaluation of life enrichment activities to enhance the physical, cultural, social, spiritual, intellectual and emotional well-being of the residents. The position will supervise the day-to-day operations of Victoria Manor’s Life Enrichment department, and will contribute to establishing new activities, policies and procedures that support the activities and operation of Victoria Manor.

**Essential Duties**:
**Specific to this role**:

- Responsible for the planning, scheduling and direction of Victoria Manor’s Life Enrichment operations in support of delivering a wide range of recreation and leisure opportunities that meet the residents’ physical, social, emotional, intellectual and spiritual needs.

***As a member of the leadership team**:

- Regularly develop improved methods, procedures, and techniques relating to programs that achieve effective and efficient operation of the home, and to achieve and maintain a level of high-quality resident care
- Demonstrate leadership and coordination in assigning work activities as required, ensuring equipment and resources are sufficient to enable successful completion of assignments
- Support, advise, supervise team members, providing feedback and or improvement opportunities
- Research, quantify, facilitate and coordinate delivery of training needs to staff
- Manage customer service concerns, investigating, problem solving and responding as appropriate with solutions
- Procure services and goods related to areas of responsibility, including the authorization of time off requests, time worked and overtime costs
- Contribute to the development of annual program needs
- Manage stakeholder interactions in the supply and receipt of information, including the analysis and resolution of issues
- Provide data to allow program reporting, decision making and evaluation
- Complete research, analysis of industry trends, and best practices to remain knowledgeable and current in program area of responsibility
- Create and maintain a cohesive team environment to support staff to achieve objectives and program outcomes
- Administer the terms of the applicable Collective Agreements, corporate policies, directives, expectations, in collaboration with City of Kawartha Lake’s People Services; act as a Supervisor under the Occupational Health and Safety Act (OHSA)
- Perform other related duties as assigned

***Qualifications**:

- Post-secondary diploma or degree in Recreation and Leisure studies, Therapeutic Recreation, Gerontology, Kinesiology or other related field
- Minimum of three years of related progressive experience, with one year of related supervisory experience
- Hold and maintain membership with Therapeutic Recreation Ontario, or willingness to obtain
- Willing to participate in ongoing development, training and additional certifications as appropriate for the position
- Knowledge of the Fixing Long Term Care Home Act and Regulations, along with knowledge of the Resident Assessment Instrument - Minimum Data Set (RAI-MDS)
- Demonstrated leadership and management skills at a level to ensure successful program and employee performance outcomes and management
- Effective oral communication and strong interpersonal skills; excellent written communication skills; attention to detail, accuracy and follow-through
- Demonstrated customer service skills at a level to develop and maintain cooperative and collaborative working relationships both within and outside the organization
- Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines with mínimal supervision
- Demonstrated ability to exercise discretion and tact while maintaining a high degree of confidentiality at all times, complying with all applicable privacy legislation and policies and procedures
- Demonstrated proficiency in Microsoft Office, the internet and any other related software
- Possess and maintain a valid Ontario Class “G” Driver’s Licence or the ability to attend to frequently to work related activities at various sites within the municipality or at other sites within Ontario
- Possess and maintain the absence of a Criminal Record. Upon a conditional offer of employment, a Criminal Record Check will be required

Key Performance Competencies

Communication and Collaboration

Effective communication, cooperation, interpersonal relations, teamwork, supportive work environment, demonstrating support (compliance) of established policies and processes, ensuring confidentiality is maintained, in situations where it is expected and policy and procedure require it.

Creativity and Innovation

Thinks beyon

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