Budtender

6 months ago

Brantford, Canada Ganja Garden Full time

Job Summary:
We are seeking a knowledgeable and customer-oriented Budtender to join our team. As a Budtender, you will be responsible for providing exceptional service to our customers, assisting them in selecting and purchasing cannabis products, and ensuring compliance with all relevant regulations.

**Duties**:

- Greet and welcome customers in a friendly and professional manner
- Educate customers on different strains, products, and consumption methods
- Assist customers in selecting the right products based on their preferences and needs
- Provide accurate information about product availability, pricing, and promotions
- Operate cash registers and process transactions accurately
- Maintain a clean and organized store environment
- Ensure compliance with all AGCO regulations regarding the sale of cannabis products
- Upsell additional products or accessories to enhance the customer experience
- Handle customer inquiries, concerns, and complaints in a timely and satisfactory manner

Qualifications:

- High school diploma or equivalent
- Previous experience in a customer service role is preferred
- Strong organizational skills with the ability to multitask effectively
- Excellent time management skills to prioritize tasks in a fast-paced environment
- Exceptional customer service skills with the ability to build rapport with customers
- Proficient computer operation skills for inventory management and sales transactions
- Knowledge of cannabis strains, products, and consumption methods is highly desirable
- Hospitality experience is a plus
- Fluent in English (verbal and written communication)
- Cashiering experience is preferred
- Basic math skills for cash handling and inventory management
- Familiarity with office equipment (e.g., printers, scanners) is beneficial

We offer competitive pay rates based on experience.

**Job Types**: Part-time, Casual

Expected hours: 20 - 30 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Cannabis: 1 year (preferred)

Licence/Certification:

- Cannsell (required)

Work Location: In person

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