Security Guard/concierge

3 months ago

North York, Canada First Security Protection Services Inc. Full time

Full Time Highly Experienced Security Concierge for a condominium corporation located in North York. The shifts are **Monday to Friday from 7:00am-3:00pm & 11:00pm - 7:00am**

**Requirements**:

- Valid Ontario Security Guard License in good standing
- First Aid and level C CPR certifications a definite asset
- Minimum 2 years experience in a security role within a Condominium Environment
- Proficient with computer literacy
- Strong written and verbal skills communication skills
- Strong interpersonal and customer service skills
- Strong attention to detail
- The ability to maintain and nurture relationships
- The ability to follow all policies, procedures and protocols
- Quick response time
- Strong telephone etiquette
- Flexible and adaptable to ever changing environments

**Responsibilities**:

- Provide outstanding customer service
- Continuously work towards providing a safe working environment
- Maintain a safe and clean working space
- Oversee people entering and leaving the building (Sign in/out)
- Always enforce property safety rules and procedures
- Continuous monitoring of building internally and externally
- Reporting of any incidents
- Overseeing bookings for party rooms
- Answering customer inquires
- All other duties as assigned

**Duties**:

- Monitor and patrol assigned areas to ensure the safety and security of the premises
- Operate and monitor CCTV systems to detect and prevent security breaches
- Enforce access control procedures and verify the identity of individuals entering or exiting the premises
- Respond to alarms and investigate disturbances or suspicious activities
- Write detailed incident reports and maintain accurate records of security-related incidents
- Provide assistance and guidance to visitors, employees, and contractors as needed
- Conduct regular inspections to identify potential security risks or hazards
- Collaborate with law enforcement agencies in emergency situations

**Skills**:

- Strong observation and surveillance skills
- Excellent communication and interpersonal skills
- Ability to remain calm and composed in stressful situations
- Attention to detail and strong problem-solving abilities
- Physical fitness and ability to stand or walk for extended periods of time
- Knowledge of security procedures, protocols, and regulations

**Responsibilities**:

- Patrol and monitor premises regularly to maintain a safe and secure environment
- Protect property and assets by maintaining a visible presence
- Monitor surveillance cameras and alarm systems
- Respond to alarms and investigate disturbances
- Enforce company policies and procedures
- Conduct regular inspections to ensure security equipment is functioning properly
- Provide assistance to customers, employees, and visitors as needed
- Complete detailed reports on incidents, observations, and activities

Qualifications:

- Previous experience in law enforcement, security, or a related field preferred
- Knowledge of surveillance techniques and procedures
- Familiarity with loss prevention techniques
- Ability to operate CCTV systems and other security equipment
- Strong observation skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to remain calm in stressful situations
- Physical fitness and the ability to stand or walk for long periods of time

Please note that this job description is not exhaustive and additional duties may be assigned as needed

Pay: From $17.50 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift

**Experience**:

- Security: 2 years (required)
- Concierge: 2 years (required)
- Customer Service: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Security Guard Licence (required)

Work Location: In person

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