Parts Advisor

2 weeks ago

North Vancouver, Canada Mercedes-Benz North Vancouver Full time

**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you**

**Mercedes-Benz North Vancouver** is currently looking to fill the position of **Parts Advisor**.**

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service.
- Answer telephone calls, indicate prices and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealerships guidelines.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manager customer complaints and to resolve difficult Organized and pays attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multi-task.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative
- Must have drivers licence and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Advantages of the Dilawri Lifestyle**
- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture

**Dilawri Group of Companies** is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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