2024 Summer, P&Cb

1 month ago


Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

Within RBC’s Personal & Commercial Canadian Banking Operations (CBO), the Operations Centres are delivering best in class service within all lines of businesses including the Business Lending, Personal Lending, Specialized Services, and Transaction Services. Our overarching goal, through employee engagement, is to meet client commitments, improve productivity, and create a superior client experience. The Operations Centres are a great foundation for understanding banking and can be a spring-board to other opportunities elsewhere in CBO and RBC.

What will you do?
- Successfully execute change, issue resolution and effective decision-making in relationship by collaborating with team members and colleagues
- Proactively identify innovative opportunities to enhance client experience and business/process efficiency and effectiveness
- Create and maintain clear, concise and accurate process documentation, including operating guidelines, job aids, process maps, policies and procedures
- Identify opportunities to streamline processes
- Take ownership, building trust and accountability

**Job Skills**

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Taking Initiative

**Additional Job Details**

**Address**:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Student/Coop (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-02-13

**Application Deadline**:
2024-02-26

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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