Medical Laboratory Assistant I

4 weeks ago

Red Deer, Canada DynaLIFE Full time

**Major Functions and Responsibilities**
- Provides a positive, professional impression of the company by employing excellent customer service skills.
- Performs a wide variety of administrative and supportive duties in the Patient Care Centre which include:

- Competently using the Laboratory Information System
- Greeting patients and expertly operating the Patient Queue software.
- Accepting dropped-off specimens.
- Identifying collection criteria based on requisition information and inquiring for further information when necessary.
- Collecting payment from patients, when required.
- Copying and filing documents, operating fax machine, other admin duties as required.
- Completing maintenance tasks as required
- Processing, storage and dispatch of collected specimens
- Troubleshootsing/problem solving devices and instruments within scope of duties
- Rotating and stocking supplies
- Maintaining requisitions and other confidential files in accordance with privacy and quality policies.
- Remaining current with all procedural changes, memos, and learning modules.

Required Skills
- Demonstrates excellent organizational, problem-solving, troubleshooting and decision making skills.
- Exceptional interpersonal and communication skills with a focus on client service and public relations.
- Maintains professionalism at all times.
- Performs duties efficiently and accurately.
- Recognizes and responds effectively and appropriately to an emergency.
- Flexibility to meet operational requirements including hours of work, location and changes in procedures.
- Strong team player with the ability to perform duties independently.

Required Experience
- Experience in customer service an asset.
- Experience working in a medical environment is an asset.

**Minimum Qualifications**
- High school diploma or equivalent is required.
- Knowledge of medical terminology is an asset.
- Basic computer and keyboarding skills is required.

**Other Information**
- As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
- Preference for this position will be given to bargaining unit members in accordance with the terms and conditions of the DynaLIFE/HSAA Collective Agreement
- All persons newly hired to _Dyna_**_LIFE_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
- All persons hired to _Dyna_**_LIFE_**_ _must be authorized to work in Canada for any employer.
- Individuals hired into all positions must provide verification of their highest level of education.
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**.
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE._**:

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