Telecom/voip/structured Cabling Technician

3 weeks ago

Peterborough, Canada Office Connection Peterborough Ltd. Full time

**Company description**

Established in 1982, Office Connection Peterborough Ltd. has earned its reputation by addressing and serving the needs of the businesses in our surrounding area with fast efficient and courteous customer care. We are proud to be the home of the area’s largest local service department staffed by factory trained experienced technicians available to assist you and ensure your equipment is working for you.

**Job description**

**Telecom/VoIP/Structured Cabling Technician**

Office Connection requires a Telecom/VoIP/Structured Cabling Technician for the Peterborough area to perform installation, programming, configuration, maintenance and support of various types of telecommunications equipment. To perform the installation and maintenance of cabling infrastructure and devices for data and audio. Daily travel in an automobile between customer locations is usually required.

This full-time position offers competitive compensation, group medical/dental plan and milage.
**Responsibilities**
- Pre-wiring, installation, termination, labeling, testing, and reporting
- Install telephone systems, endpoints, and peripherals
- Train end-users on telephone hardware
- Troubleshoot equipment malfunctions to determine the cause and required repairs
- Work with the sales team to maximize equipment leads and upgrade opportunities
- Document and complete all work orders in a timely manner

**Qualifications/Requirements**
- Own insured vehicle with a valid Ontario driver’s license (mileage reimbursed)
- Experience pulling, terminating and testing network cabling
- Comfortable working at heights
- Must be able to lift upwards of 50lbs
- Frequent walking, standing, bending, reaching, lifting, stooping, squatting and kneeling
- Regular use of tools such as screwdrivers, pliers, wrenches and some electronic testing equipment
- Complete technical training on new equipment as assigned
- Willingness to learn additional roles (e.g. Printer/MFP/Copier Technician/Mailing Equipment)

**Desired Skills/Experience**
- Basic knowledge of PBX (phone systems) with a telecommunications background
- Experience with Panasonic, Grandstream preferred
- Ability to work independently, as part of a team and take initiative to improve the customer experience

Industry: Consulting and Business Services

**Benefits**:

- Dental care
- Extended health care

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Peterborough, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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