Spa Receptionist

**Join our amazing Elora Mill Hotel & Spa team working in a beautiful environment, surrounded by the sights and sounds of nature.** **Share your passion for wellness and help us create incredible guest experiences**

Our hospitality approach is centered on our mission of enjoying the good things in life with good people. We do this through thoughtful, genuine service interactions with our guests and our team members. Spa Receptionists are the first point of contact for our spa guests and play an integral role in helping our guests on their journey to wellness and relaxation.
- You are a positive individual that loves being part of a team.
- You thrive in a fast-paced environment.
- You enjoy meeting new people and providing extraordinary customer service.
- You are organized, detail oriented and have administrative experience.
- You have some experience in the hospitality or spa industry.
- You are looking for a job with the potential for endless growth.

**Duties & Responsibilities**
- Provide outstanding customer service.
- Greet and check-in spa guests, welcoming them into the spa and ensuring that they are set up for a day of relaxation.
- Check-out spa guests, providing a smooth end to their time with us.
- Provide information and product education to guide guest on retail purchases.
- Possess excellent knowledge of all services available, general property and amenity information.
- Maintain the reception and retail area through attention to detail.
- Effectively communicate with management and staff through the day to ensure guest satisfaction.

**Advantages to being part of the Elora Mill Hotel & Spa Team**
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, golf, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Day range:

- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- Afternoon shift
- Day shift
- Morning shift

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person