Supervisor of Operations

4 months ago

Laval, Canada Freshii Full time

Job Overview:
**Responsibilities**:

- Lead and motivate team members to achieve sales targets and provide excellent customer service
- Develop and implement training programs to enhance team members' skills
- Monitor inventory levels and ensure merchandise is displayed effectively
- Handle customer inquiries, complaints, and issues in a professional manner
- Conduct performance evaluations and provide feedback to team members
- Collaborate with management to develop strategies for business growth
- Manage administrative tasks such as inventory scheduling, payroll, and reporting

**Experience**:

- Proven experience in food management, with a focus on sales and customer service
- Strong leadership skills with the ability to motivate and coach team members
- Excellent time management and organizational abilities
- Proficiency in negotiating and resolving conflicts
- Familiarity with food sales techniques and strategies

If you are a results-driven individual with a passion for leading teams in a fast-paced retail environment, we encourage you to apply. Join us in this exciting opportunity to make a difference in our team's success.

Responsabilités:

- Diriger et motiver les membres de l'équipe pour atteindre les objectifs de vente et fournir un excellent service client
- Développer et mettre en œuvre des programmes de formation pour améliorer les compétences des membres de l'équipe
- Surveiller les niveaux de stock et s'assurer que la marchandise est présentée de manière efficace
- Gérer les demandes, plaintes et problèmes des clients de manière professionnelle
- Effectuer des évaluations de performance et fournir des retours aux membres de l'équipe
- Collaborer avec la direction pour développer des stratégies de croissance commerciale
- Gérer les tâches administratives telles que la planification des stocks, la paie et les rapports

Expérience:

- Expérience avérée dans la gestion alimentaire, avec un accent sur les ventes et le service client
- Solides compétences en leadership avec la capacité de motiver et de coacher les membres de l'équipe
- Excellentes compétences en gestion du temps et en organisation
- Maîtrise de la négociation et de la résolution des conflits
- Familiarité avec les techniques et stratégies de vente alimentaire

Si vous êtes une personne axée sur les résultats avec une passion pour diriger des équipes dans un environnement de vente au détail rapide, nous vous encourageons à postuler. Rejoignez-nous dans cette opportunité passionnante de faire une différence dans le succès de notre équipe.

**Job Types**: Full-time, Part-time

Pay: $18.00-$19.00 per hour

Expected hours: 21 - 37 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

Work Location: In person

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