Business Consultant

1 week ago

Mississauga, Canada City of Mississauga Full time

Req ID: 25127
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 06/07/2024

**Job Summary**:
We are seeking a dynamic and experienced Business Consultant - Enforcement to join our team. This role will be pivotal in executing divisional-wide programs and special projects led by the Director's office, ensuring their successful delivery and implementation.

**Duties and Responsibilities**:
**Project/Program Management**
- Lead and implement strategic initiatives involving cross-departmental teams and external stakeholders.
- Coordinate, track, and advise on cross-functional enforcement programs, corporate reports, and initiatives.
- Oversee program/project implementation, including research, developing recommendations, framework and guidelines, process mapping, planning, stakeholder management, technical and business analysis, and change management.
- Review all briefing packages, presentations, reports, and plans to ensure alignment with divisional goals and compliance with relevant by-laws and best practices.

**Relationship Management & Communication**
- Builds performing teams and obtains support for initiatives and changes
- Acts as the initial point of contact for external program/project support, collaborating with consultants and contractors to ensure successful delivery
- Establishes and maintains effective relationships with outside agencies, community groups, business leaders, and staff to facilitate program/project coordination and execution
- Collaborates with various City departments, such as Risk, Legal, and Material Management, to address program/project-related matters in a timely manner
- Manages contentious issues in a timely fashion and briefs management, as required
- Liaises with Councillors’ offices and stakeholders on enforcement matters, as required

**Change Management**
- Provide consulting and coaching to staff leading lean/process improvements within Enforcement teams.
- Guide staff to overcome challenges and utilize tools for implementing and reinforcing long-term changes.

**Process Improvements**
- Act as a Subject Matter Expert (SME) to improve processes, client services, and standard operating procedures.
- Coach operational management and supervisors within Enforcement to enhance operational processes, team productivity, and deliverables.
- Undertake program reviews under the direction of the Director and Divisional managers.

**Skills and Qualifications**:

- Applied experience in project management principles and practices, aligning with the Project Management Institute's methodology.
- Familiarity with methodologies, practices, and contracts related to product/service delivery in the relevant business area.
- Knowledge of procurement, business planning, research methods, and community engagement.
- Foundational knowledge of enforcement-related issues.
- Bachelor’s degree in a related field; Project Management certification (e.g., PMP) is an asset.
- 3-5 years of direct project coordination or management experience supporting low to medium-complexity projects involving multidisciplinary teams.
- Experience collaborating across multiple areas to deliver on divisional priorities.
- Proven ability to develop and deliver briefings, presentations, reports, and operational implementation plans.
- Superior communication skills, with the ability to work with tact, diplomacy, and political acuity.

Hourly Rate/Salary: $ 86,858.00 - $ 115,812.00
Hours of Work: 35
Work Location: custlocation
Department/Division/Section: CPS/Corporate Services Dept, CPS/Enforcement Division, Enforcement Division
Non-Union/Union: Non Union

All personal information is collected under the authority of the Municipal Act.

**Equity, Diversity and Inclusion**
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

**Accommodations**
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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