Associate Manager Intelligence Operations

2 months ago

Winnipeg, Canada Canada Life Assurance Company Full time

Associate Manager Intelligence Operations

**Description:
- Permanent Full Time- The Associate Manager, Intelligence Operations will lead a team of Analysts focused on the detection and understanding of Health & Dental claims fraud risk, as well as the provision of analytical products to support risk assessment and fraud investigations.- With a focus on continuous improvement, this position oversees daily operations of the Intelligence Operations team, prioritizing analytical needs and ensuring the overall objectives of the Health and Dental Fraud and Abuse Program are delivered. The Associate Manager will be involved in the development of our evolving fraud strategy, which includes the tools, technology and counter-fraud techniques used by the Fraud Management Team.- This role reports to the Manager, Intelligence Operations. This is a hybrid role, located in the Winnipeg head office.**What you will do**
- Oversee a team of Analysts responsible for providing intelligence, analytical and data products in support of risk detection, investigations, and risk assessments
- Use a risk-based approach to prioritizing work against a shifting risk landscape
- Be responsible for training plans, development, mentoring/coaching of staff; hiring and performance management processes
- Foster a continuous improvement mindset within the team and identify opportunities
- Develop strong relationships with partners and work closely with key stakeholders of the Intelligence Operations team’s analytical products
- Stay current on emerging industry, fraud, risk, and technology trends
- Support the Manager, Intelligence Operations on the delivery of the strategic objectives of the Fraud Management program
- Support the Manager, Intelligence Operations in the assessment and management of the tools and technology employed by the Fraud Management team and their analytical effectiveness
- Participate in the identification, development, and implementation of data and intelligence tactics and strategies to address newly emerging risks in the changing fraud landscape

**What you will bring**
- Post-secondary degree in a related field or equivalent combination of training and experience
- 5+ years working with data and analysis with a proven ability to draw insights
- 3+ years in a leadership capacity
- Understanding of data extraction and manipulation processes
- Demonstrated ability to manage shifting priorities
- Demonstrated ability to understand and work with multiple complex data systems and tools
- Adaptability and agility; ability to champion change
- Excellent analytical, problem solving and decision-making skills
- Microsoft Office Skills (Advanced Excel - Pivot Tables, functions, etc.; Word, PowerPoint)
- Superior written and verbal communication
- Highly organized and able to multi-task in a fast-paced environment
- An understanding of Health and Dental insurance/data is an asset
- Experience in Fraud/Risk Management is an asset
- Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website
- The base salary for this position is between **$61,900**:

- $103,200** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of t

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