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Client Account Processor

4 weeks ago

Richmond Hill, Canada Hagerty Full time

As a Client Accounts Processor
- Accounts Crew, you will handle all incoming and outgoing money related items and tasks for members and brokers.
- Ready to get in the driver’s seat? Join us
- RESPONSIBILITIES:

- To achieve these results, the individual in this role performs the duties below:

- Process and activate all payment plans
- Review payment plans and make any necessary adjustments
- Accept and process all Hagerty Drivers Club payments
- Cancellation overrides
- Invoice suppressions
- Enter electronic and cheque payments received from members and brokers
- Make outgoing phone calls for outstanding and delinquent balances
- Generate and print member refund, broker commissions and vendor cheques
- Investigate and resolve any payment related discrepancies
- All other responsibilities as outlined by Leadership
- QUALIFICATIONS:

- Exercise quality control within all tasks performed
- Ability to work independently
- Work within a fast past environment
- Have a growth mindset
- Attention to detail with a minimum accuracy of 95%
- Able to multitask and work with high volumes
- Excellent communication skills and proven customer service abilities
- Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
- Other things to note:

- The Client Accounts Processor
- Accounts Crew with report directly to the Senior Manager of Operations Canada. Also, this position will work In office, located in Markham, Ontario.
- Say hello to Hagerty
- Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to MotorsportReg and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
- Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
- At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
- Learn more about our comprehensive benefits and the perks that set us apart.
- for compensation._
- #LI -Remote
- EEO/AA