Operational Excellence Lead

3 weeks ago


London, Canada The Canada Life Assurance Company Full time

Permanent Full Time

Reporting to the Manager Marketing Operations, the Operations Excellence Lead will model & promote a culture of continuous improvement within the Marketing & Experience division, drive process efficiency gains, assess continuous improvement opportunities on a broad, multi-team scale, measure and track results, and work with the Marketing Operations team to coach on Lean Six Sigma methodology and tools.

What you will do:

- Gather and assess operational data to support the development of best practices and procedures
- Bring process improvement expertise to all facets of our marketing operations
- Support the documentation of business processes and translation into user-friendly guidelines and training documents.
- Lead the planning and execution of continuous improvement projects while managing multiple projects concurrently
- Design, test and evaluate new process models, formulate the business case, and operationalize/deploy the new model, including development of evaluation tools and metrics for measuring results of the new processes
- Manage the people-side of change to achieve a desired state of operational excellence
- Engage relevant business partners to provide input on business impacts to process, training, and communication
- Teach, lead, and coach cross-functional team on Lean Six Sigma tools and methodology to improve the capacity of our department

What you will bring:

- University degree in business administration, process engineering, or a relevant field
- Lean Six Sigma Black Belt certification with 5+ years of experience leading and delivering operational process improvements or initiatives
- Knowledge and professional use of tools such as Power BI, Clarity, JIRA, SharePoint, Smartsheet or Excel
- Post-secondary Business Analytics certification or an equivalent experience or qualifications
- Marketing operations knowledge is an asset
- Excellent communication skills with experience coaching on and leading process improvement processes
- Skilled at building collaborative relationships at all levels of an organization

The base salary for this position is between **$minimum****:

- $ maximum** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

LI-Hybrid



  • London, Canada Nestle Operational Services Worldwide SA Full time

    **POSITION**: Manufacturing Excellence Intern (4 month contract)** **DIVISION** **OPERATIONS** **LOCATION** London Ice Cream Factory** **REPORTS TO** **Manufacturing Excellence Manager**Major Responsibilities** - Comprehensive Bottleneck Study for all the lines. This includes: - Process Flow Mapping - Get the maximum and design rate/capacity for each...


  • London, Ontario, Canada Domtar Corporation Full time

    Job DescriptionWe are seeking a seasoned Operational Excellence Lead to join our team in Thunder Bay, Ontario. As a key member of our Operational Excellence department, you will be responsible for driving performance enhancement projects and achieving operational objectives across our wood products division.Key ResponsibilitiesCollaborate with the...


  • London, Ontario, Canada Startops Full time

    Operational Excellence SpecialistAt Startops, we are committed to delivering exceptional results through operational excellence. We are seeking an experienced Operational Excellence Specialist to join our team and drive process improvements across the organization.Key Responsibilities:1. Develop and implement process improvements to enhance operational...


  • London, Ontario, Canada Sunnybrook Health Sciences Centre Full time

    Job Title: Operational Excellence StrategistThe Department of Quality & Patient Safety at Sunnybrook Health Sciences Centre seeks a highly skilled professional to drive operational excellence initiatives. The selected candidate will leverage their expertise in quality improvement, systems design, and project evaluation to make a meaningful impact.Key...


  • London, Ontario, Canada JotForm Inc Full time

    About Our MissionAt Youth Unlimited, we believe that every young person deserves the opportunity to lead a wholistic, hopeful, faith-filled life. Our mission is to partner with local churches and community organizations to provide holistic care and discipleship to young people in the Greater Toronto Area.The Director of Support ServicesThis senior leadership...


  • London, Ontario, Canada Tbwa ChiatDay Inc Full time

    Tbwa Chiat/Day Inc is a leading marketing communications company that provides creative and strategic services to clients worldwide. Our goal is to create innovative marketing campaigns that drive business growth and enhance customer engagement.The Senior Manager, Business Process Optimization will be responsible for developing and implementing business...


  • London, Ontario, Canada Alo, LLC. Full time

    The Manager of Operations Excellence at Alo Yoga is responsible for designing and implementing cutting-edge operational solutions that enhance our overall efficiency and effectiveness. This highly skilled professional will leverage their expertise to develop and execute strategic plans, ensuring seamless delivery of our products and services.About UsAlo Yoga...

  • Operations Lead

    4 weeks ago


    London, Canada LVMH Full time

    **Poste** Operations Lead **Profil** **Job ID**: 219610 **Store Name/Number**: ON-White Oaks (0542) **Address**: 1105 Wellington Road, London, ON N6E 1V4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a...

  • Operations Lead

    2 weeks ago


    London, Canada LVMH Full time

    **Poste** Operations Lead **Profil** **Job ID**: 215058 **Store Name/Number**: ON-Masonville (0852) **Address**: 1680 Richmond St N, London, ON N6G 3Y9, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific...


  • London, Ontario, Canada Accoravillage Full time

    About Accoravillage">We are a dynamic organization dedicated to providing exceptional patient care to our communities through our network of over 300 pharmacies across Canada.As a Business Analyst at Accoravillage, you will be responsible for developing and implementing strategies to improve our operational efficiency, while ensuring alignment between...

  • Operations Lead

    4 weeks ago


    London, Canada Sephora Full time

    **Job ID**: 219610 **Store Name/Number**: ON-White Oaks (0542) **Address**: 1105 Wellington Road, London, ON N6E 1V4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This...

  • Operations Lead

    4 weeks ago


    London, Canada Sephora Full time

    **Job ID**: 215058 **Store Name/Number**: ON-Masonville (0852) **Address**: 1680 Richmond St N, London, ON N6G 3Y9, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This includes...

  • Operations Lead

    2 weeks ago


    London, Canada Sephora Full time

    **Job ID**: 236361 **Store Name/Number**: ON-Westwood Power Centre (1554) **Address**: 3099 Wonderland Rd S Unit #1, London, ON N6L 1R4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store...


  • London, Canada London Sports Excellence Full time

    **About us** London Sports Excellence is a small business in London, ON. We are professional, agile, and customer-centric. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - On-the-job training - Safe work environment - Company perks - Flexible working hours **Responsibilities**: - Operate a forklift. -...


  • London, Ontario, Canada Mevotech Full time

    Key Responsibilities- Lead and manage high-risk and complex cross-functional projects (including new customer launches)- Manage and meet budgetary objectives; adjust project constraints based on financial analysis- Assist Project Sponsors in developing Project Charters (SMART goals, scope, deliverables, etc.) for project success- Coach, guide, and support...


  • London, Canada Domtar Corporation Full time

    Operational Excellence Lead - Wood Products Ontario (Atikokan, Ignace & Thunder Bay Sawmills) Location: Thunder Bay, ON, CA, P7J 1L7 Department: Operational Excellence (OE00) Focused on both environmental stewardship and financial success, Resolute Forest Products offers promising and fulfilling job opportunities, where motivated individuals have every...


  • London, Ontario, Canada Channel Zero Inc. Full time

    About the Opportunity:Channel Zero Inc. is looking for a talented Technology Operations Lead to join its team in Hamilton, Ontario.This is an excellent chance for a motivated individual with experience in managing technical operations to take on new challenges and responsibilities.Key Responsibilities:Manage the day-to-day operation of the technical...


  • London, Canada The Canada Life Assurance Company Full time

    Permanent Full Time The Operational Strategy & Enablement team within Canada Life Workplace Solutions OrganisationCanada Operations, Operational Excellence and Planning Team is looking for a Manager (Process Excellence). Reporting to the Director (Optimization and EnablementOperational Excellence,) The Manager is responsible for operations transformation...


  • London, Ontario, Canada Munich Re Full time

    About the RoleWe are seeking an Operational Excellence Specialist to join our Strategic Projects team.As a key contributor, you will drive process innovation and optimization within our North American Life Reinsurance business.You will work collaboratively with senior leaders, team members, global IT, and third-party providers to serve as a cross-functional...


  • London, Ontario, Canada Startops Full time

    Company OverviewAt Startops, we strive to deliver exceptional results through efficient operational processes. Our team of experts works tirelessly to ensure seamless execution and continuous improvement.Job DescriptionThe Senior Operations Lead will be responsible for overseeing key operational processes to guarantee the store runs smoothly. This involves...