Flextime Cannabis Educator/delivery Driver

3 months ago

Hamilton, Canada affx cannabis Full time

At Affx Cannabis, we’re dedicated to providing top-quality cannabis products and exceptional service to our communities. As a licensed dispensary in Hamilton, we take pride in educating our customers about cannabis and delivering their orders with care and professionalism.

**Position Overview**:
We are seeking a dynamic individual to join our team as a Cannabis Educator/Delivery Driver. In this dual-role position, you will be responsible for both educating customers about our products and handling delivery operations. You will play a crucial role in ensuring our customers are well-informed and satisfied with their purchases, while also ensuring timely and secure delivery of their orders.

**Key Responsibilities**:
**Cannabis Educator**:

- Age-gating (checking ID) of any individual who appears under the age of 35.
- Provide expert knowledge and guidance to customers regarding cannabis products, including strains, consumption methods, and dosage recommendations.
- Stay updated on the latest industry trends, regulations, and product innovations to offer accurate and relevant information.
- Ability to interact with customers, understand their needs, and provide appropriate recommendations.
- Assist with inventory management and vault restocking as needed.
- Manage cash transactions and process various payment methods using a POS system.
- Ability to upsell products and handle transactions accurately and efficiently.
- Address customer inquiries and concerns with professionalism and empathy.
- Ensure compliance with all legal and regulatory requirements related to cannabis education.

**Delivery Driver**:

- Safely and efficiently deliver cannabis products to customers’ homes or designated locations within the Hamilton area, including: Grimsby, Binbrook, Smithville, and Stoney Creek.
- Verify customer identification and order details to ensure accuracy and compliance with legal requirements.
- Maintain a clean and organized delivery vehicle and adhere to all safety and traffic regulations.
- Familiarity with the vehicle you’ll be driving, including basic maintenance and safety checks.
- Provide exceptional customer service during deliveries, including handling any customer concerns or issues that may arise.
- Ability to use your own phone's GPS and mapping software effectively and skilled in planning and optimizing delivery routes
- Ability to manage time effectively to ensure timely deliveries and handle multiple deliveries within a set schedule.
- **Problem-Solving Skills**:The ability to handle unexpected issues like traffic delays, vehicle problems, or delivery discrepancies.
- Capability to lift and carry larger packages, as well as to remain alert and focused during long shifts.

**Qualifications**:

- Valid driver’s license and a clean driver’s abstract going back a minimum of three years.
- Must pass and have a valid criminal background check.
- Adherence to all company policies and procedures.
- Proven experience in customer service or retail,.
- Strong knowledge of cannabis products, strains, terpenes, and all of the different consumption methods.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Familiarity with local regulations and compliance requirements for cannabis delivery.

**Preferred Qualifications**:

- Experience as a delivery driver or in a related role.
- Certification or training in cannabis education.
- Minimum two years retail experience
- Knowledge of the Hamilton area and surrounding neighborhoods.

**Working Conditions**:

- Flexible hours, including evenings and weekends as needed.
- Physical ability to lift and transport cannabis products and delivery materials.
- Ability to adapt to a fast-paced and evolving work environment.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Profit Sharing at the end of the fiscal year
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.

**How to Apply**:
**Job Types**: Full-time, Part-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 24 - 32 per week

Application question(s):

- Do you have a clean driver's abstract going back at least three years?

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Ontario Driver's License (required)

Work Location: In person

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