Ocm Consultant

3 weeks ago


Remote, Canada Long View Systems Full time

**Long View. A career that helps you get more out of life.**

***

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work

**Are you passionate about providing solutions to your client and want to work for a company that is committed to excellence?**

We are looking for a passionate and dynamic
**OCM (Organizational Change management Consultant)** for our
**Calgary **branch who will deliver consultative services directly to our clients and build relationships with our stakeholders and project teams

**A Day in the Life**:

- Work with clients to identify the impact of a technology change being introduced to their end-users
- Help educate the client on the full capabilities of the technology to ensure they understand and can plan to derive the full intended benefit of technology
- Gather technology adoption requirements through various methods from individual interviews to leading group workshops
- Create personas and document user requirements to guide the OCM plans and technology implementation
- Coordinate with LVS technical teams and clients to determine the Governance Plan for a technology change being introduced to a client organization
- Develop end-user policies and standards to ensure secure and effective adoption of the technology
- Work with LVS technical consultants to learn about the technology change we are implementing for a client so we can create a strong OCM plan including Governance, Communications, and Training
- Create a Communications Plan and develop communications messages to support the plan
- Use various communications for delivering the communication messages.
- Create a role-based Training Plan that reflects the various personas and change impact assessment
- Create training materials and deliver training to various user groups from white-glove service for Executives and their administrators to office and field/front-line workers
- Support other change and communications-related project activities
- Meet with the internal OCM Community of Practice to support the development of the practice area

**What You Bring**:

- +5 years experience in an end-user training and/or organizational change management role preferably supporting the people side of change in** technology adoption consulting such as Microsft Teams, Microsoft Voice and EMM**:

- Experience eliciting requirements and creating role-based user requirements and impact assessment documentation.
- Experience creating Communication Plans and messages, using various communication methods and tools.
- Experience delivering live training in person and remotely using tools like Teams and PowerPoint Live
- Able to work in a team environment, meet deadlines and take on responsibility and accountability
- Strong written and verbal communication skills
- Strong aptitude in learning new technology and acting as an end-user advocate in technology projects.
- Knowledge and skills in the development and implementation of methods, tools, and techniques to support organizational change management and technology adoption.

**What makes You Extra Awesome**:

- Organizational Change Management certification (Prosci)
- Certified Microsoft Service Adoption Specialist
- Accredited Instructional Designer/Trainer
- Certification with other technology platforms or methodology such as ITIL, SAP, or Google

**Why Work at Long View?**:

- ** Interesting Work **- Be part of exciting projects while accessing all the latest technologies
- ** Flexible Environment **- A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

**Want to learn more about our culture and life at Long View? Check us out on LinkedIn, Twitter and Instagram**

**Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.**

Long View is an equal opportunity employer. If you have any accommodation requests for your intervie