Workplace Communications/career Coach

2 weeks ago

Burnaby, Canada Douglas College Full time

**Work Arrangements**
- 32 hours/week. Specific days are negotiable.
- Position is mostly Monday to Friday daytime however staff are required to work some evening and weekend hours to accommodate working clients’ schedules.**What Douglas Offers**

DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.

**The Role**
- The Workplace Communications/Career Coach contributes to the success of Douglas College and its community of learners. They are primarily responsible, as part of the Career Paths for Skilled Immigrants’ team, to assist program participants to improve workplace communication skills. With improved workplace communication skills, participants will be better able to find, keep and progress at work in their field of expertise.
- The intent of the Career Paths for Skilled Immigrants initiative is to improve employment outcomes for Skilled Immigrants in BC by leveraging their pre-arrival skills and qualifications which thereby contributes to higher earnings and facilitates progress towards re-credentialing where appropriate. This, in turn, benefits the BC labour market.
- The Communications/Career Coach will provide employed focused communication workshops to internationally educated post-secondary educators, community social services or ECE teachers who are enrolled with the Career Paths for Skilled Immigrants program at Douglas College. The goal is to provide extensive practice so that clients gain confidence in their communication skills to look for, find and maintain employment in their professional field.**Responsibilities**
- Deliver interactive workshop series based on occupationally specific topics including Professionalism and Collaboration Across Workplace Teams, Intercultural Communication in the Workplace and Essential Skills at Work;
- Meet with and conduct needs assessment to determine individual client learning needs specific to their goal occupation;
- Prepare student-centred learning activities and assignments for 1-1 and group settings both face to face and online (Zoom, BlackBoard, MS Teams);
- Support Education & Social Services Career Coach to reinforce career management sessions. This will include but is not limited to resume/cover letter support, interview practice and scenario-based activities to introduce clients to occupationally focused situations they will encounter when looking for work and post-employment;
- Meet 1-1 and provide case management services to clients as needed;
- Provide individual feedback;
- Ensure that students complete and follow up on assignments and activities;
- Conduct client marketing, recruitment and pre-screening in coordination with Career Coach.
- Report and track participant outcomes and activities with accuracy;
- Establish priorities, set and meet deadlines;
- Adapt to constantly changing requirements and work well under pressure;
- Develop and maintain positive relationships with colleagues, program participants, community service providers and employers.

**To Be Successful in this Role You Will Need**
- Minimum of a Bachelor’s Degree (Masters preferred) in a related discipline;
- Evidence of 3 to 5 years’ experience teaching workplace communication focused topics to newcomers to BC (preferably to skilled immigrants);
- Member of BC TEAL and BCCDA an asset;
- Experience delivering topics on Canadian workplace culture and career management practices using your current labour market knowledge across a range of industry sectors;
- Knowledge creating and teaching in an online environment. E.g. Zoom, Blackboard;
- Knowledge or training in Skills for Success (Essential Skills);
- Proven ability to work independently using effective organizational skills;
- Advanced proficiency in internet research, Microsoft Office, and social media;
- Excellent team player with ability to calmly handle changing circumstances;
- Ability to adjust to a flexible schedule.

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