HR Business Partner

2 weeks ago


Calgary, Canada Mosaic Primary Care Network Full time

Human Resources Business Partner

**Status**: Regular Full-Time (1.0 FTE)

**Reporting To**:Human Resources Manager

**Date Available**:Negotiable

**Hours of Work**:7.75 hours per day, 38.75 hours per week

**Exempt/Non-Exempt**:Exempt

**Program/Department**:Human Resources

**Shift Pattern**:Days

**Salary Range**:$74,000 - $96,000

**About Us**

Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.

We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you

**Position Summary**

This position is responsible for providing employee and labour relations advice, expertise and coaching on investigative processes, disciplinary outcomes, interpretation of collective agreements, legislation, coaching and assistance with conflict resolution, and a wide variety of other organizational matters supported through effective human resource management.

**Key Responsibilities**

HR Programs, Policies, Procedures and Guidelines
- Key contributor in the continuous improvement of HR policies, initiatives and guidelines in line with legislation and industry best practices.
- Review, recommend, and implement changes to HR processes to ensure streamlining, find efficiencies, accurate record keeping, and compliance.
- Prepare internal training presentations and documentation that will support education for employees and managers.
- Manage annual calendar of programs layering on projects, policy review requirements and other key organizational initiatives.
- Review and update of Employment Manual for exempt staff.

Employee and Labour Relations
- Facilitate communication among employees and management by providing guidance and consultation regarding problem solving, dispute resolution, regulatory compliance and strive to resolve internal conflict informally through appropriate conflict management techniques.
- Act as a liaison and support with grievances with Mosaic and employees/union.
- Challenge, recognize and effectively balance employee/team’s interests with the needs of the organization.
- Attend to grievances and labour relations matters.
- Design sustainable process and templates to manage step 1 & 2 grievance procedures.
- Monitor ongoing LR issues, identify trends or bargaining unit concerns, proactively surface and mitigate risks.
- Investigate employee relations issues, such as work complaints, harassment allegations, or other employee concerns.
- Escalate matters as necessary to management and legal.

Talent Management
- Identify and address trends that affect morale, effectiveness, turnover, absenteeism, productivity and staff satisfaction.
- Establish best practices to support a recruitment strategy, focused on sourcing strategies, social media, processes, tools, templates, technology, interview and assessment techniques, selection criteria, etc.
- Consult with management on processes and ensure adherence to recruitment process.
- Ensuring job descriptions are created and maintained.

HRIS
- Utilizes the HRIS to ensure system continues to meet organizational and union needs from an HR & finance perspective.
- Identify opportunities for improving and streamlining HR processes through information system changes.
- Develop formal and informal training sessions regarding usage of system for users.

Compliance and Risk Management
- Remain current on all relevant legislation and ensure organizational compliance with regulatory and legal requirements.
- Stay up-to-date on existing and upcoming legislation to determine the HR impact on organization.

**Qualifications & Requirements**

Education & Licenses
- A University degree, preferably in business specializing in Human Resources, or equivalent.

Experience
- Minimum 5 years of HR experience with increasingly more challenging roles.
- Labour and employee relations experience; including handling of grievances, investigations and direct experience working and maintaining relationships with union representatives.
- A few years working experience with different HR systems and databases (e.g. HRIS, ATS).
- Full cycle recruitment experience, including working with agencies and third-party job boards.
- Participation in compensation surveys.

Knowledge, Skills & Abilities
- Demonstrated ability to deal with people sensitively, tactfully and in confidence.
- A high-level of competency with technology including strong ability in Microsoft Office and web-based software.
- Ability to make administrative and procedural decisions and judgement on sensitive, confidential issues.
- Excellent communication ski


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