Indigenous Health Service Assistant

2 weeks ago

Fort St John, Canada Northern Health Full time

**Position Summary**:

- Are you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Indigenous Health department.
- Under the general supervision of a senior position, the Indigenous Health Service Assistant (Indigenous Service Assistant) proactively engages with First Nations, Métis, and Inuit patients, families and visitors to support a culturally safe experience in the assigned facilities and/or programs. Key areas of focus include enabling access to the appropriate cultural and clinical support services; orientation and wayfinding for patients and families to the site and services; supporting admission and discharge processes; and supporting communication between the care team and the patient and family. The Indigenous Health Service Assistant works with the health care staff in the First Nations communities and Métis Chartered communities, including the Health Director, Community Health Representative, and other team members. The Indigenous Health Service Assistant develops an understanding of the culture and traditions of the First Nations and Métis communities using the facilities and services.
- **Shift Rotation/Hours of work**:Days, Evenings - 10:00 to 18:00, Rotating
- **Fort St. John Hospital and Health Centre** has 44 Acute Care beds and 124 residential beds and is equipped to handle 22,000 ER visits per year. Some more highlights about the hospital:
- Endoscopy suite, 2 state-of-the-art operating rooms, plus a procedure room
- Ambulatory clinics including Cancer and Hemodialysis
- Medical and Surgical inpatient rooms (40 beds)
- 3 Intensive care units
- Minor surgeries
- 7 single Maternity rooms for Labour, Delivery, and Post-Partum Fort St. John also has the Health Unit and Primary Care Clinic which serve the community.

**Fort St. John** is known as “The Energetic City,” which reflects the large resource base of oil, natural gas, forestry and agriculture. Overlooking the Peace River, the town of Fort St John is located above the Peace River Valley and serves as the capital of the Peace River district. The population of Fort St. John is over 21,400 but it services an area of approximately 70,000. The community is the hub of the Northeast with a cultural centre and library, theatre, and art space. There are seven elementary schools, two middle schools, and one secondary school. There is also a Northern Lights College campus. Check out Fort St. John for more information on what this energetic community has to offer.
- **What Northern Health has to offer you**
- Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
- Four weeks vacation with one year of continuous service
- Financial Support for Moving Expenses is available for eligible positions
- Employee referral program
- Employer-paid training and leadership development opportunities
- Spectacular outdoor activities and the shortest commutes in BC
- “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

**IMPORTANT NOTE**:
- Proof of COVID-19 vaccination
- Registration number (if you are part of a regulated profession)
- Any supporting documents regarding education/qualifications for this position. Examples may include:

- Program certificates or diplomas
- High school/college/university transcripts etc.
- It is also recommended to provide a cover letter and resume

**Qualifications**:

- Graduation from a recognized Social Services Worker certificate or an equivalent combination of education, training, and experience.
- Knowledge and appreciation of the unique history, cultures, and rights of First Nations, Metis and Inuit Peoples in Canada is required.
- Lived experience with Indigenous, Metis and Inuit populations and demonstrated extensive knowledge of First Nations, Metis and Inuit health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in northern British Columbia is an asset.

**Skills and Abilities**:

- Ability to communicate effectively both verbally and in writing, with Indigenous patients, families, care providers, administrative staff, and volunteers.
- Ability to deal with others effectively, in the context of patient centred, culturally safe and trauma-informed care.
- Knowledge of Indigenous culture & traditions and receptivity to continuous learning specific to the Indigenous communities to be served by this position.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.

**Who we are**
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over t

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