Head of Services

TASKS AND RESPONSABILITIES
- Plan, coordinate and supervise services;
- Ensure clinical supervision and management of designated teams;
- Ensure the execution of all elements of program(s) under his responsibilities;
- Participate in the assessment of needs, the development, framing, implementation or modification of programs and services, as part of his duties;
- Participate in the development of standards and guidelines for programs, clinical staff and monitors their implementation as well;
- Participate in the hiring process;
- Ensure the daily orientation and staff training;
- Evaluate the efficiency of staff;
- Perform administrative functions related to human resources (approval of timesheets, expenses accounts, travel requests, etc.);
- Distribute the caseload in a balanced way, according to expertise and availability of workers;
- Actively collaborate with IHC, community organizations, groups or individuals and help establish service paths to promote partnerships;
- Take part in the provisionnal planning in order to develop standards;
- Establish with partners and community representatives a consensus approach including family councils and this, at different steps of the process of youth protection;
- Perform other related duties upon his immediate supervisor’s request.

**Qualifications**
- Must hold a first terminal University Diploma in Human Sciences in Social Services, or other related diploma with a combination of relevant experience.

**Experience required**
- Deux (2) ans d’expérience à titre de gestionnaire (atout)

**Essential skills and aptitudes**
- Theoretical knowledge and experience in the field of youth protection (YPA), excellent knowledge of the protection concept;
- Demonstrated knowledge of clinical processes and intervention protocols of YPA and of the Health and social network in Quebec;
- Knowledge of child development and family dynamics;
- Knowledge of life projects and evaluation of parenting skills in a child protection context;
- Demonstrated ability to educate staff on policies and procedures inherent to the Youth Protection Act;
- Ability to effectively communicate clinical and theoretical knowledge;
- Clinical and administrative knowledge in the youth protection and foster families sectors and skills to provide supervision, training and guidance to staff;
- Recognizes ability to work with colleagues and partners;
- Demonstrated ability to work under pressure in a context of complex systems of service delivery, using skills for planning, organization, supervision and conflict resolution;
- Ability to manage a budget and manage work relations, benefiting from the support offered by the Direction of Human Resources and Administrative Services;
- Ability to work in the context of services provided to Inuit clients;
- Bilingual French and English, spoken and written;
- Available to travel in other communities;
**Conditions and benefits**
- Permanent position based in Puvirnituq;
- 35 hours/week;
- Salary according to the salary scale corresponding to class 38;
- Northern premium:

- Cargo premium: $115.64/week:

- Remoteness premium: 203.66$/week without dependent and 358.99$/week with dependent;
- Retention premium: 114.99$/week;
- 3 to 4 exits per year depending on status
- Furnished housing provided

**Additional details