Inside Maintenance Supervisor

2 weeks ago

London, Canada Sifton Properties Ltd. Full time

Who We Are:
As a
**Best Managed Company** celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team member.

We are looking for a
**full-time Inside Maintenance Supervisor** to join our London Residential Rentals Team

Join our team and build a career you’re proud of.

About the Role:
Reporting to the Maintenance Manager, the Inside Maintenance Supervisor is responsible for the daily supervision of the Inside Maintenance team in executing day to day maintenance, turnover work, property inspections, contractor service provisions, and ensuring the customer experience meets the SPL customer service philosophy. As an Inside Maintenance Supervisor, you will:

- Be focused on inside maintenance team members’ customer management and service integration and the Maintenance department’s support of the Berkshire Community residential rental operational goals.
- Ensure that maintenance requests are resolved in a timely manner and that work order records are maintained accurately in Salesforce. Follow-up with residents about status of requests or repairs to ensure open communication with tenants.

Experience & Qualifications:

- Minimum 3-5 years’ experience in property management, renovations, plumbing, painting, and general inside maintenance and related activities.
- Minimum 2-3 years’ experience supervising a team with the support of their manager.
- Experience with energy, waste and green technologies in building management is an asset.
- Proven success with customer relationship management and positive approach to ensuring high level of customer satisfaction.
- Ability to work independently when required but also within a group of others such as Leasing agents, Maintenance teams and Administrative teams.
- Collaborative supervisory skills with an ability to motivate, coach, direct and demonstrate the work required of Building Managers, and Maintenance teams.
- Strong communication skills, ability to communicate professionally and respectfully both verbally and written.
- Working knowledge of the Residential Tenancies Act, Fire Code, and Occupational Health & Safety Act.
- Working knowledge of Word, Excel, Outlook and other related computer programs.
- Ability to manage time effectively, demonstrate flexibility and prioritize workload.
- Available for on-call as needed.

What We Can Offer You:

- We’ll set you up for success by providing in-depth training with your team and mentors, working in partnership with our leadership team.
- You’ll enjoy special events, celebrations, and unique perks, specific to your role and work environment, that reinforce our commitment to creating a wonderful employee experience.
- Our unique rewards and recognition programs are designed to celebrate you, your contributions and promote your success.
- Our Employee Assistance Program is available for your everyday needs.

AODA Statement:
At Sifton Properties Limited, we are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their full potential. Further, your well-being and safety are important to us. We prioritize work-life balance and offer strong health and safety programs, including required COVID vaccination for all roles, to support our employees, families, and the larger communities we serve.

Sifton Properties would like to thank all applicants, however only those who qualify for an interview will be contacted.

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