Pt Gift Store Cashier

4 months ago

Winnipeg, Canada Manitoba Liquor and Lotteries Full time

**_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply. _**

**_If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs._**

**Job Purpose**:
Reporting to the Shift Supervisor, Player Services, the Gift Store Cashier is responsible for performing cashier functions, exchanging coin and currency as required, maintaining and updating retail inventory, and selling merchandise in the Retail Store. The Cashier provides superior customer service.

**Responsibilities**:

- Accept payment for gift store and Ticket Master items.
- Complete sales transactions for all forms of payment including cash, debit, credit card, gift certificates, and coupons.
- Replenish and arrange stock in the store.
- Price, tag and, bag new stock.
- Assist Supervisor with merchandising store.
- Respond to inquiries regarding entertainment.
- Provide assistance to guests.
- Receive orders and verify inventory amounts.
- Order offline and online products.
- Count inventory (cigarettes, lottery tickets, gift certificates, and newspapers) to verify counts from previous day.
- Print off lottery results, game lists and game results from lottery system for display.
- Place cash and related paperwork in the float bag and return to designated area.
- Prepare and forward end of shift paperwork to Supervisor.
- Encourage a climate that supports diversity.
- Performs other duties as assigned.

**Primary Qualifications**:

- Six (6) months previous experience in a customer service-related industry and cash handling.
- Must have basic mathematical skills to perform accurate cash transactions and inventory counts.
- Experience with ticket master, lottery and retail sales are considered assets.
- The key accountabilities for this position include adapting to new changing conditions in a positive manner, communicating and working respectfully with co-workers, consistently delivering excellence in customer service, demonstrating appropriate job knowledge, following direction from leadership on assigned tasks, following established Safe Work policies and practices, following Manitoba Liquor & Lotteries’ policies and procedures, meeting the established attendance expectations, meeting the productivity performance expectations and taking accountability for actions.
- Ability to work a variety of shifts based on the requirements of a twenty-four hour (24), seven (7) days a week operation.
- Satisfactory work performance in the preceding twelve (12) months is a requirement. Attendance rate will be a factor in the pre-screening process.

**Secondary Qualifications**:

- Bilingual (French/English) language skills.
- Western Canada Lotteries Corporation certification (6/49) is required; however, may be acquired on the job.
- Experience with ticket master, lottery and retail sales.

**A Great Place to Work Enjoy fantastic benefits with our Total Rewards package**

**Work/Life Balance and Wellness**
- **Discretionary Time**: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
- **Hybrid Work Model**: Remote/Office work for eligible positions.
- **Flex Time**: Flexible shifts and work hours for eligible positions.
- **Maternity and Parental Leave**: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
- **Fitness Allowance Reimbursement, depending on bargaining unit**: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
- **Computer Purchase /Fitness Purchase Program**: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
- **Diversity and Inclusion**: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
- **The Together Project**: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

**Vacation**
- Accrue up to 10 paid vacation days per year during the first 2 years of employment.
- Accrue 15 paid vacation days per year after 3 years of employment.
- Accrue 20 paid vacation days per year after 5 years of employment.
- Accrue 25 paid vacation days per

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