Automotive Service Advisor

3 weeks ago

Thornhill, Canada Roy Foss Thornhill Full time

**About Roy Foss**:
For 60+ years, the Roy Foss Automotive Group has been a cornerstone of the community. At our Thornhill location, we service Chevrolet, Buick, GMC, and Cadillac vehicles. We have a large client database, and we need your help to keep up with customer demand

**Highlights of the position**:

- Handle client service appointments.
- Write client repair orders and assist with diagnosing service issues.
- Present maintenance schedule recommendations.
- Prepare time and price estimates for service and parts.
- Process client payments.
- Schedule future service appointments.
- Support with service and parts initiatives and processes as required.
- Advises customers about necessary service for routine maintenance
- Confers with customers about inspection results, recommends corrective procedures, and prepares work order for needed repairs
- Explains the work performed and the repair order charges to the customer

**REQUIREMENTS**
- High school diploma or general education degree (GED);
- Three to five years’ related experience and/or training; or equivalent combination of education and experience.
- Automotive dealership or similar experience a definite asset
- Valid G Driver’s License

**What you bring to the table**:

- Strong work ethic and hustle to make it happen on a daily basis
- Great in-person and phone customer service skills
- Positive attitude and customer oriented
- Attention to detail
- Basic computer skills
- Willingness to consistently go the extra mile to create an extraordinary customer experience

**What we bring to the table**:

- A great compensation package with unlimited earning potential
- Career advancement opportunities
- Strong training program
- Strong management support
- Full benefits program
- Team atmosphere

In the beginning, we will teach you our system. We will make it easy for you when you are most nervous. As you start to be more and more successful, you will put your own spin on things and that's when you will really launch your career

**How to Apply**.

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