Program Manager, Infection Prevention and Control

4 days ago


Burnaby, Canada PHSA Full time

**Program Manager, Infection Prevention and Control**

Infection Control

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Infection Prevention & Control, the Program Manager is responsible for the identification, planning, development, implementation, coordination and evaluation of key programs and related projects. The Program Manager provides operational, administrative and project management leadership, facilitating quality and process improvements across the provincial Infection Prevention & Control program. The Program Manager works collaboratively with a variety of internal and external partners and stakeholders in support of the development, implementation, and evaluation of strategic infection prevention and control research, policy, quality improvement, surveillance, knowledge exchange programs and related projects. The Program Manager participates in strategic discussions and works in collaboration with the assigned Director(s) to ensure strategic program initiatives are met. The Program Manager applies a solid base of leadership and management knowledge and skills to enable best practice, performance improvement, and system integration to ensure alignment between the Infection Prevention & Control program and the PHSA vision, mandate, and strategic directions.

**What you’ll do**
- In collaboration with Infection Prevention & Control directors and leadership, and with support from the IPAC team as applicable, contributes to the development of strategic direction and annual work plan. Establishes program priorities and implementation plans, developing initiatives and evaluating and managing change.
- Works collaboratively with directors and leadership to develop tactical, logístical and operational strategies the utilize best practice to delivery healthcare services
- Provides leadership and direction for the effective and efficient operation of IPAC program activities and ensures alignment with organizational directions.
- Develops, coordinates and/or oversees coordination of proposals, budgets, and work plans for proposed improvement programs and related projects, ensuring that resources will meet program/project objectives and high quality deliverables.
- Provides leadership and manages the development, implementation, and evaluation of programs in support of strategic initiatives, programs, and projects. Manages a diversity of programs/related projects of varying scope in a complex and changing multidisciplinary environment and with a diversity of partners/stakeholders.
- Leads and/or coordinates strategic program teams, related working groups, and committees to achieve targeted goals/objectives of strategic programs and related projects, and to build and strengthen relationships with key partners and stakeholders.
- Develops and monitors budget and core activities in collaboration with program leadership, by performing duties such as monitoring expenditures, variance reporting, recommending remedial action and taking corrective action to ensure performance to plan. Works closely with the Director(s) or designate to ensure accurate financial data on operational costs. Reconciling invoices and ensuring adequate quality assurance of third party providers.
- Improves quality and effectiveness of IPAC team processes by formulating and implementing team-based recommendations.
- Provides effective leadership to assigned staff by supervising and directing work, assessing performance, handling disciplinary issues, motivating and coaching staff, ensuring staffing issues are resolved and monitoring adherence to Standard Operating Procedures. Responsible for the hiring and supervision of assigned staff; establishing clear definitions of responsibility, reviewing workload assignments and adjusting schedules accordingly to ensure levels meet operational requirements.
- Supports the hiring process for program staff and consultants; Provides direction to program staff and leadership ensuring adherence to PHSA hiring policies, procedures and collective agreement requirements.

**What you bring**

**Qualifications**:

- A level of education, training, and experience equivalent to a Bachelor’s degree in a health discipline or health care administration and a minimum of five (5) years recent related experience in either a clinical or business environment including three (3) years of supervisory experience in a union environment.

Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing a


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