Assistant General Manager
3 weeks ago
Hello London, we’re The Other Bird. We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences. We are excited to have recently opened our famous restaurant **The Mule** in **London, Ontario**
The Other Bird is a hospitality family that includes _The Mule & Rapscallion & Co._(Hamilton, ON), _Burro _(Burlington, ON), _Hunter & Co. _(London, ON), and _The Mule_ (Port Dover).
- **The Basic Gist**_
The Assistant General Manager (AGM) works under the direction of the General Manager to assist in ensuring the operational success of both the front-of-house restaurant and bar operations of The Mule. The AGM is responsible for directly managing The Mule's Bar and FOH Managers, supporting The Mule’s day-to-day business needs, as well as contributing to long-term growth and development projects for The Mule with General Manager.
- **The Job**:_
- Work with the General Manager to manage the business aspects of the front-of-house, including the restaurant and bar, including things such as upkeeping with legislation, negotiating with suppliers, managing budgets, and setting goals.
- Ensure guests are given prompt, attentive, and unobtrusive service at all times.
- Act as the boss in the absence of The Mule’s General Manager, ensure proper front-of-house supervision at all times, and handle any and all complaints or issues that arise in a professional, helpful, and friendly manner.
- Oversee the hiring of all FOH staff including bartenders, servers, and hosts,
- Oversee the training and orientation of new team members, and ensure all necessary training is completed.
- Oversee FOH scheduling, monitor day-to-day FOH staffing levels, and effectively adjust labour accordingly.
- Oversee FOH inventory, and direct the FOH & Bar Managers to make adjustments as necessary.
- Ensure that policies and procedures are followed at all times, including health & safety and steps of service.
- Liaise with the General Manager, FOH, and Bar Managers, as well as BOH Management, to ensure effective cooperation and communication at all times.
- Take a proactive role in encouraging teamwork, cooperation, productivity, and a positive attitude within the working environment.
- Be able to access and understand all functions of Silverware, and report weekly hours and shift reports as needed.
- At the end of all shifts, assist in completing all necessary daily reports and approving all cash-outs as necessary
- Work as part of the FOH team in any position, including bartender, server, or host, as needed.
- Oversee facilitating meetings such as regular staff meetings, performance improvement meetings, and annual/probationary reviews.
- Assist with the coordination of special events in conjunction with The Mule’s General Manager and the Other Bird’s Sales Team.
- **How Much Work & When**:_
- 40-44 hours per week
- Must be able to balance weekly schedule based on business needs.
- Must be able to adjust hours for administrative, social, or other needs outside normal business hours.
- We don’t want you to over-work, and we don’t want you to under-work. We just expect you to manage your time.
- **In Exchange For Work, We Will Give You**:_
- Salary, based on experience
- Health & Dental Benefits
- Paid Vacation Time
- The famous (and awesome) Other Bird staff perks
- **Your Boss Is**:_
- The Other Bird’s Vice-President of Operations and The Mule London's General Manager.
- **Ideally, You Have Experience / Education**:_
- 7+ years of experience working in the hospitality industry, specifically working in contemporary-casual restaurants/bars is required.
- 3+ years Front-of-House restaurant management experience is required.
- Post-secondary education in Hospitality Management will be an asset.
- **How to Apply**:_
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
**Experience**:
- FOH restaurant management: 3 years (required)
- hospitality industry working: 7 years (required)
Licence/Certification:
- Ontario Smart Serve certification (preferred)
- Ontario Food Handler's certification (preferred)
- First Aid + CPR certification (preferred)
Work Location: One location
-
Assistant General Manager
2 weeks ago
London, Canada The Warehouse Group Inc. Full time**About us** We are professional and agile. Our work environment includes: - Food provided - Growth opportunities - Wellness programs **The role is responsible for**:The assistant general manager (AGM) helps the general manager to ensure that day -to-day business operations are running smoothly, and that our guests are having a memorable experience. The...
-
Assistant General Manager
2 weeks ago
London, Canada The Warehouse Group Inc. Full time**About us** We are professional and agile. Our work environment includes: - Food provided - Growth opportunities - Wellness programs **The role is responsible for**:The assistant general manager (AGM) helps the general manager to ensure that day -to-day business operations are running smoothly, and that our guests are having a memorable experience. The...
-
Assistant General Manager
4 weeks ago
London, Canada Pilot Company Full timeCompany Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...
-
General Manager Assistant General Manager
1 week ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Assistant General Manager - General...
-
General Manager Assistant General Manager
3 weeks ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Assistant General Manager - General...
-
Assistant General Manager
4 weeks ago
London, Canada CARQUEST Canada Full time**Primary Responsibilities** - Knowledge to review and analyze P&L statement - Provide GAS3 selling experience for DIY and DIFM customers - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of customer service including prompt handling of any...
-
General Manager | Assistant General Manager
4 weeks ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!What roles are we looking to fill?Assistant General ManagerGeneral ManagerWhat we’re...
-
General Manager | Assistant General Manager
4 weeks ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!What roles are we looking to fill?Assistant General ManagerGeneral ManagerWhat we’re...
-
General Manager | Assistant General Manager
3 weeks ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!What roles are we looking to fill?Assistant General ManagerGeneral ManagerWhat we’re...
-
General Manager | Assistant General Manager
3 weeks ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!What roles are we looking to fill?Assistant General ManagerGeneral ManagerWhat we’re...
-
General Manager | Assistant General Manager
4 weeks ago
London, Canada The Canadian Brewhouse Full timeOur Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!What roles are we looking to fill?Assistant General ManagerGeneral ManagerWhat we’re...
-
Assistant General Manager
4 weeks ago
London, Canada BoxCar Donuts Full time**ASSISTANT GENERAL MANAGER** - ** Please read the entire posting before you apply! **_ This role is in-person at our London, ON headquarters, providing stellar support to our Management/Ownership Team. You’ll take care of the little things so they can take care of the big things - they can’t do it without you! Averaging 20-30 hours per week, with the...
-
Assistant General Manager
3 weeks ago
London, Canada BoxCar Donuts Full time**ASSISTANT GENERAL MANAGER** - ** Please read the entire posting before you apply! **_ This role is in-person at our London, ON headquarters, providing stellar support to our Management/Ownership Team. You’ll take care of the little things so they can take care of the big things - they can’t do it without you! Averaging 20-30 hours per week, with the...
-
Hotel Assistant General Manager
7 days ago
London, Ontario, Canada Motel 6 London Full timeThe Assistant General Manager will be responsible for the following:Contribute to Diamond Canada Group's goal of providing excellent guest satisfaction Sets appropriate objectives for the hotel's performance including those relating to guest satisfaction ratings, occupancy, etc. Develops a plan to achieve objectives and tracks performance against these....
-
Assistant General Manager
7 days ago
London, Ontario, Canada BoxCar Donuts Full timeASSISTANT GENERAL MANAGER- Please read the entire posting before you apply _This role is in-person at our London, ON headquarters, providing stellar support to our Management/Ownership Team. You'll take care of the little things so they can take care of the big things - they can't do it without youAveraging 20-30 hours per week, with the potential to move...
-
Hotel Assistant General Manager
4 weeks ago
London, Canada Motel 6 London Full timeThe Assistant General Manager will be responsible for the following: - Contribute to Diamond Canada Group's goal of providing excellent guest satisfaction - Sets appropriate objectives for the hotel's performance including those relating to guest satisfaction ratings, occupancy, etc. - Develops a plan to achieve objectives and tracks performance against...
-
Hotel Assistant General Manager
3 weeks ago
London, Canada Motel 6 London Full timeThe Assistant General Manager will be responsible for the following: - Contribute to Diamond Canada Group's goal of providing excellent guest satisfaction - Sets appropriate objectives for the hotel's performance including those relating to guest satisfaction ratings, occupancy, etc. - Develops a plan to achieve objectives and tracks performance against...
-
General Manager
1 week ago
London, Canada Imagine Cinemas Full time**Company Background**: **Position Title**: General Manager **Location**: Imagine Cinemas London, London ON **Position Description**: **The key responsibilities of a General Manager are**: - Leading and managing a dedicated team of employees - Providing an exceptional customer experience, including handling any customer inquiries and/or issues - Handling...
-
General Maintenance Assistant
2 months ago
London, Canada Ministry of Education Full timeDo you have a wide maintenance skillset with the ability to learn new things in a short period of time? If so, consider this challenging opportunity with the Ministry of Education's Provincial and Demonstration Schools Branch. The Robarts School for the Deaf and Amethyst Demonstration School, London Campus is looking for someone to assist in maintaining the...
-
General Manager
3 weeks ago
London, Canada Old East Village BIA Full time**OLD EAST VILLAGE BUSINESS IMPROVEMENT AREA (OEVBIA)** JOB DESCRIPTION - BIA General Manager Reports to: OEVBIA Board of Directors **____________________________________________** **Old East Village, London, Ontario**: Old East Village is an eclectic neighbourhood unlike any other in London. It lies in the heart of the City of London and offers a unique,...
