Parts & Service Writer / Data Clerk

4 weeks ago


Spruce Grove, Canada Answer Trailer Rentals & Leasing Ltd. Full time

**Parts & Service Writer / Data Clerk**

Answer Trailer Rentals & Sales has an opening available for an experienced Parts & Service Department Data Clerk. We are seeking an individual who is experienced with entering and managing work order data processes along with maintaining good customer service relations.

Under the supervision of the Operations Manager, the data clerk will complete all required paperwork and data entry for each unit repair which man include inspections, quotes, parts verification, payment processing, document formatting, warranty submissions and service sublet repairs.

**Responsibilities**:

- Responsible for managing work order data within our business software
- Assist with in-house fleet management record keeping and maintenance scheduling
- Accurate recording keeping. The correct VIN matches the vehicle’s VIN and all related documents match the customer’s file on record
- Compile quotes for both internal fleet repairs and external customer repairs
- Explain in detail what repair and maintenance work will need to be performed on the customer vehicle or what repair work has been completed on the respective assets.
- Paperwork filing and organization
- Other duties as required.

**Qualifications**:

- Efficient Work Order Data Entry
- Displays superior customer service and technical skills
- Experience with working in a Heavy Truck and Trailer Environment or equipment dealership environment.
- Knowledge of Microsoft Office Programs and custom internal programs
- Must be able to work in a high-pressure environment safely and efficiently
- Must be able to present yourself in a positive, professional manner to colleagues and customers
- Ability to provide information to customers, co-workers, and managers
- Perform additional technical and administrative duties as deemed necessary

**We Offer**:

- Competitive Benefits package, RRSP matching contribution
- Work shift Monday to Friday 8:00 to 4:30

**Required Experience**:

- Service Writer / Parts department data clerk: 2 Years

Answer Trailer Rentals & Sales would like to thank all who have applied for this position. Only those who are being considered will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Extended health care
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Spruce Grove, AB T7X 4P9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-05-01



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