Manager Operations
2 months ago
JOIN OUR TEAM
Metro Green is a division of Metro Supply Chain, a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
The Operations Manager will direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the team members, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service.
MAJOR DUTIES AND RESPONSIBILITIES
- Responsible for the success of the operation ensuring adherence to business plans and budgets.
- Oversees warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirements.
- Develops and following approval, implements changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged.
- Manages key performance indicators and other related measurements: providing analysis, reporting and recommendations on a timely basis.
- Ensures that inventory and cycle counts are performed and where necessary, completes appropriate investigation and approved adjustments.
- Provides leadership to facility staff.
- Manages ongoing relationships and interactions with customers, vendors and carriers working to assure adherence to contractual agreements.
- Will ensure that employees are trained as necessary.
- Accountable for the facility safety programs in order to provide a safe workplace for all employees and within the regulations of local and provincial legislations.
- Assumes additional related responsibilities as required.
EDUCATION AND JOB KNOWLEDGE
- Bachelors degree in Supply Chain Management, Logistics, Business Administration, or combination of education and related experience
- Business process definition and resource planning
- Proficiency in MS Office products
**EXPERIENCE**:
- Two to Five years of 3P logistics experience. Prior experience in the logistics industry, including operations management with a concentration in process definition and project management
- Experience in utilization or management of distribution centers
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
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