Manager, Digital Strategy, Policy

2 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 209522

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Working within Global Risk Management (GRM), you will be responsible for driving improvements in collection strategies by leading the production of policies, strategies and data driven analysis that result in actionable insights that improve the Bank’s loan losses & profitability.

**Is this role right for you? In this role, you will**:

- Participate in the strategic management of debt collections by:

- Leading the design, implementation, monitoring and management of Collection strategies for Canadian portfolios to mitigate credit losses by testing and assigning appropriate treatments to delinquent accounts
- Ensuring all credit risks associated with collections are understood and quantified with effective management reporting, across all components of collections (People, Data, Process, Technology, Strategy, Control Quality and Vendor Management)
- Lead continuous improvement of all components of collections from a credit risk perspective, leveraging risk technology and by working within the minimum standards defined in the global collections policy
- Mitigating risks/loss to the Bank by ensuring adherence to credit risk management policies and operational guidelines
- Continue to be fully aware of industry trends and opportunities as related to technology, process and decision science
- Ensuring future enhancements continue to be identified and implemented
- Support reorganizations/projects to create a Collections organization that is aligned with business partner’s strategic focus
- Lead initiatives to strengthen the Collections risk and operational effectiveness and efficiency. Continually champion new growth opportunities which lend themselves to the Bank’s goal of improving productivity, enhancing service and reducing costs by:

- Promoting the reengineering of processes to lower loan losses, improve dollars collected, improve productivity and reduce costs
- Drive continuous improvement in strategy effectiveness with focus on incremental profitability (i.e. losses avoided less cost to collect including incentives).
- Streamlining and/or integrating automation and technology
- Continually challenging the ‘status quo’ through innovation
- Support construction of a Centre of Excellence in Collections

**Do you have the skills that will enable you to succeed? We’d love to work with you if you have**:

- A University degree in Economics, Finance, Business, Mathematics, or Computer Science
- Two to three years’ experience in credit risk and/or retail banking
- Experience with statistical software packages such as R, SAS or SQL (required)
- Experience with Power Business Intelligence (highly desired)
- Strong leadership, collaboration, and communication skills
- Degree in business, economics, statistics, or computer science
- Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture (highly desired)
- Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis (highly desired)

**What’s in it for you?**
- An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
- We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one
- Your career matters You will have access to career development and progression opportunities.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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