Specialist, Controls and Analytics

2 weeks ago

Brampton, Canada Alectra Utilities Full time

The Opportunity

Job Posting Number:
**2024-031**

Position:
**Specialist, Controls and Analytics**

**Location**:
**Brampton (Kennedy) (Hybrid: Remote/In-office)**

Reports to:
**Director, AMI Program**

Business Unit:
**Customer Experience**

Division:
**Network Metering**

Hours per Week:
**35**

Rate of Pay:
Number of Openings:
**1**

Union:
**No**

Open:
**February 9, 2024**

Close:
**February 23, 2024**
- Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / In-office work based on operational requirements._

**Position Purpose**:
This position is responsible for the creation of controls, tools, reports, dashboards, and analytics to support Network Metering processes including inventory management, budgets, departmental performance, compliance requirements and work planning. This role is focused on providing transparency and analytics that drive accuracy, optimization, continuous improvements, and data-driven decision-making processes across all Metering functions.

**Key Responsibilities/Accountabilities**:

- Suggests, develops, and maintains tools and reports that support the management of metering activities such as new connections, meter failures, sampling & reverifications, wholesale metering activities, compliance requirements, audit status, work planning and productivity, and other meter and equipment renewal programs.
- Develops controls and drafts documentation to support Metering processes
- Brings multiple datasets together to develop comprehensive and actionable reports and dashboards that provide program status updates, allow work to be planned and assigned efficiently, and to assess risk.
- Supports the development of annual budgets and business cases; provides tracking and monthly reporting of deviations from the budgets
- Develops controls and reporting that supports procurement and invoicing activities
- Develops controls and reporting to summarize meter status including inventory levels, failure rates, scrapping outcomes, status of sampling programs, and utilization rates
- Supports Measurement Canada and ISO:9001 audits by providing reports and analysis on nonconformances and records. Tracks data on Non-conformance Reporting (NR) and Corrective Action Reports (CAR) and performs analytics for trending. Supports quarterly and yearly Quality Management Review Team meetings by providing data and analysis.
- Collaborate with cross-functional teams including Finance, IT, Regulatory and Billing, to ensure data and reporting integrity
- Utilize data analytics methodologies to identify opportunities for process improvement, recommend changes that could enable operational efficiencies and identify risk
- Generate reports, visualizations, and dashboards to effectively communicate metering insights
- Stays up-to-date with industry trends, emerging technologies, and regulatory / compliance requirements, incorporating opportunities and requirements into reporting and analytical outcomes as necessary
- Train and educate employees on metering analytics tools, methodologies, and best practices to enhance the overall data literacy within the organization.
- Develop and maintain relationships with other workgroups and stakeholders, including Customer Service, internal customers, and service support staff.
- Supports a safe and healthy workplace including psychological safety
- Perform other duties as assigned.

**Qualifications, Knowledge, Skills and Competencies**:
**Education**
- A Diploma or Bachelor's Degree in Electrical Engineering, Data Science, Statistics, Business Analytics or a related field is required.
- An advanced degree in a relevant field is preferred.
- Knowledge of the Measurement Canada Act and Regulations, OEB regulations, ESA regulatory legislation, and other codes, rules and regulations related to electricity metering
- Familiarity with advanced metering infrastructure (AMI) systems and smart meter technologies
- Knowledge of Alectra Utilities’ Field Activity processes and systems considered an asset
- Knowledge of Alectra Utilities’ business systems used by Network Metering considered an asset

**Experience**
- Requires a minimum of 3 years related experience
- Utility experience an asset

**Skills/Abilities/Competencies**
- Proficiency in data analytics tools and programming languages such as SQL, and data visualization tools (e.g., Power BI).
- Strong analytical and problem-solving skills, with the ability to extract meaningful insights from complex data sets.
- Ability to develop and implement data analytics methodologies for process improvement and operational efficiencies.
- Excellent communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders.
- Strong organizational skills with the ability t

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