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Food Services Associate
3 weeks ago
**Food Services Associate (Part Time/Casual)**:
**Position Description**: Recreation and Facility Services is seeking qualified individuals who will be responsible for concession food and beverage preparation and service at the City of Waterloo’s recreation facilities.
**Rate of Pay**:$17.20 per hour
**Primary Work Location**: RIM Park Manulife Sportsplex & Healthy Living Centre
- Please note that these positions require access to reliable transportation as work hours may be outside of public transportation operations. You may be required to work at other City of Waterloo locations._
**Accountabilities**:
- Prepare and serve food and beverages in a professional, efficient and healthy manner, including catering duties as assigned
- Respond promptly to customer inquiries and requests, resolve customer concerns and complaints
- Daily cash handling and associated reporting; reconciling and balancing revenues
- Knowledge of and compliance with regulations and safe food handling procedures
- Maintaining a clean and sanitary work area
- Providing excellent customer service to the public
- Other related duties as assigned
**Required Qualifications**:
- Excellent verbal and written communication skills
- Work experience in a customer service environment is an asset
- Must be at least 15 years of age
- Safe food handling certification would be considered an asset
- Demonstrates a commitment to providing excellent customer service
- Excellent communication and interpersonal skills to effectively interact with other members of the Food Services team and City staff, as well as the general public
- Solid mathematical and cash-handling skills
- A satisfactory police Criminal Records and Judicial Matters Check will be required as a condition of hire
**Attachments**: Supplementary Interview Form.pdf
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