Store Manager

The Store Manager must be an enthusiastic role model and demonstrate the utmost professionalism and integrity while creating a climate of positivity, trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

The Store Manager oversees and is accountable for the daily operation of the store, ensuring maximum sales and profitability through controlling expenses, shrinkage, as well as all aspects of merchandising and inventory control.
- Training store team (current employees and new hires) on company standards and programs.
- Taking action with the support of the District Manager on low performance and resolving conflicts.
- Recruiting and retaining talent by motivating their team and recognizing good performance.
- Attention to detail.
- Conducting administrative and operational duties as required.
- Performing opening and closing procedures as per operational guidelines.
- Ensuring health and safety standards are adhered to.
- Managing employee weekly schedules, ensuring all shifts are covered.
- Handling customer complaints and resolving them in a timely manner.
- Comply with all head office requests regarding store operations.
- Processing and managing all incoming merchandise shipments.
- Handling all returns as required.
- Comply with all policies and regulations in regards to the sale of all age restricted products.
- Processing cash/credit/debit purchases at the register.

**Qualifications**:

- Minimum of 2-5 years retail management experience
- High school diploma or equivalent
- Solid business acumen
- Proven people development skills and ability to assess talent
- Strong time management and priority-setting skills
- Ability to manage stress in a fast-pace environment
- Ability to delegate tasks and take ownership
- Ability to lead a team in a positive and inclusive manner

**Physical Requirements**:

- Ability to stand for extended periods
- Move, lift and handle boxes of merchandise and liquor throughout the store.

**Availability Requirements**:

- Days, evenings, holidays and weekends. Overtime as required.
- Reliable transportation

**Current RCMP background check required.**

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (required)

Ability to Commute:

- Hanwell, NB (required)

Work Location: In person

Expected start date: 2024-03-14