Marina Attendant

2 weeks ago

Victoria, Canada Victoria International Marina Full time

**Job description**
POSITION**:MARINA ATTENDANT**

ROLE**:DOCKHAND**

**The Role of Marina Attendant**

Supports the Director of Operations and the Marina Attendant team in the day to day operations of the Marina including: assisting with berthing and welcoming vessels to the marina, processing guest moorage, maintaining a safe and clean environment throughout the marina and grounds.

**Essential Duties and Responsibilities**

**Primary Responsibilities**:

- Ensure you follow the Victoria International Marina guiding values;
- Ensure superior customer service levels are met;
- Completing moorage, utility and retail transactions;
- Performing daily dock walks;
- Operate the marina tender to escort marina guest tenders in and out of the marina
- Assisting with unloading delivery trucks and transporting items to guest vessels;
- Assist with parking/directing customer vehicles to assigned spots in parkade;
- Answering the marina phones and assisting customers with all enquiries;
- Responding to VHF radio calls and directing vessels into the marina;
- Ensure all property associated with the Marina, as well as the parking lots and associated landscaping are managed to a quality standard suitable to the community, our customers/visitors and our team members;
- Ensure that the marinas’ physical plant and fixed assets are carefully maintained, cared for, and secured when necessary;
- Ensure the marina floats, cleats, rub rail, bull rail and kiosks are kept clean at all times and to the high standards expected of our customers;
- Assists with operating black water pump out from vessels;
- Ensure that all garbage and recycling are removed and separated into proper bins;
- Cleaning is a large part of the position. (marina floats, ramp, building windows, washrooms, showers, event space etc.)
- Active participation in the Health and Safety Committee;
- Completing other tasks as directed;
**Job Requirements**:
**Education and Technical Skills: (*Preferred but not required)**
- PCOC - Pleasure Craft Operators Card
- ROC-M - Radio Operators Certificate - Marine
- Mechanical Aptitude an Asset
- Working knowledge of MS Office, Google and hand-held devices
- Emergency First Aid and C.P.R.
- Basic Cash Handling Skills
- Leadership and organizational skills

**Experience**:

- Experience working with a team of diversified employees
- Boating and marina experience an asset
- Experience providing exceptional customer service
- Ability to work with limited supervision

**Physical Requirements**:

- Standing and walking for extended periods of time
- Ability to work outside in a variety of weather conditions
- Ability to lift up to 50 lbs., carry and bend

2

**Job Types**: Full-time, Part-time, Seasonal
Contract length: 4-5 months
Part-time hours: 24-40 per week

**Salary**: From $21.00 per hour

**Benefits**:

- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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