Client Service Representative

2 months ago

Toronto, Canada Jack of Sports Inc. Full time

Jack of Sports is a Toronto based company providing Swim Lessons, Summer Camps, Learn to Bike & Soccer programs structured around the core character values of Confidence, Resilience and Teamwork.

We run Swim Lessons in 18+ locations, Summer Camps in 8 locations and Learn to Bike Programs in 10 locations and cater to over 20,000 families across the GTA.

As we are quickly growing, we are now looking for another Part-Time Client Service Representative.

**Y JOS**:
Instilling the Confidence, Resilience & Teamwork in children.

We believe these character traits determine your choices and how you live your life.

The Confidence - to DO

The Resilience - to KEEP TRYING

The Teamwork - to HELP

**About Your Job**:

- Working from home part-time
- Schedule: Weekends 8AM-4PM and/or Weekdays evenings

**ROLES & RESPONSIBILITIES**:

- Assist in program registrations
- Program Administration - class lists, make-up lessons
- Assist in make-up lesson bookings
- Registration changes/new registrations
- Process Compliments & Complaints
- Process Product Orders
- Direct communication with Program Managers
- Assist in administrative duties for Specialty Programs

**REQUIREMENTS/QUALITIES**:

- Attention to detail
- Adaptive communication skills
- Customer Service oriented
- Collaborative
- Client service experience (preferred, not required)
- Administrative experience (preferred, not required)

**Job Types**: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Work Location: Hybrid remote in Toronto, ON M6G 2R4

Application deadline: 2024-10-14
Expected start date: 2024-10-21

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