Slot Ambassador Host

1 week ago

Red Deer, Canada Cash Casino Full time

**Reports To**

The Slot Ambassador Host will report to Assistant Sr. Slot Supervisor.

**Job Overview**

The Slot Ambassador Host under the direction of the Assistant Sr. Slot Supervisor will be responsible for looking after our VIP slot guests and ensuring that all their needs are met.

They must have exemplary customer service skills. They provide superior service to our VIP’S, knowing guests by their names, likes and dislikes, dining and entertainment and favourite sports games. Most importantly knowing the slot machines our guests like to play and which ones our guests would like to see.

The Slot Ambassador Host must always maintain a professional and welcoming demeanour. Always greeting guests with a smile as well as being impeccably groomed.

The Slot Ambassador Host will be responsible for maintaining repeat business from the current list of VIP Guests as well as recruiting new guests to the casino.

***

**Responsibilities and Duties**
- Market the services of the casino to existing and prospective players
- Introduce the players on new games and programs, and events of the casino
- Cater for the needs of the players while they are within the casino
- Execute promotions and progress of the loyalty programs organized by the casino
- Track players visitations and average bets
- Follow the comp policy and procedures.
- Oversee service delivery to the players
- Ensure players are satisfied with the services provided by the casino
- Listen to complaints and concerns of clients and get them resolved without delay
- Book reservations for the casino’s valued customers
- Coordinate all special events organized by the casino towards attracting new clients
- Assist with offsite casino promotions
- Draft and distribute periodic or daily report to the casino’s management.
- Must be able to work flexible hours as business demands.
- Must be available for weekends and night shifts
- The Ambassador will also work closely with the Guest Services representatives, Slot
- Supervisors, Slot staff, and food and beverage to ensure all VIP requests are met.

**Education and Experience**
- Previous slot attendant experience and a current AGLC gaming licence is required
- Current in in AGLC Proserve and Protect service requirements
- AGLC Phase 1 requiredGrade 12 or diploma required
- Criminal background check required.
- AGLC lottery training required.

**Skills and Abilities**
- Proficient in Microsoft Excel and Microsoft Word
- Proficient in data entry for Loyalty programs and VIP customer information.
- Able to multitask Able to lift up to 50 lbs
- Must be able to work all shifts, including evenings and weekends.

  • Slot Ambassador Host

    3 weeks ago

    Red Deer, Canada Cash Casino Full time

    The Slot Ambassador Host under the direction of the Assistant Sr. Slot Supervisor will be responsible for looking after our VIP slot guests and ensuring that all their needs are met. They must have exemplary customer service skills. They provide superior service to our VIP’S, knowing guests by their names, likes and dislikes, dining and entertainment and...

  • Slot Ambassador Host

    1 week ago

    Red Deer, Alberta, Canada Cash Casino Full time

    The Slot Ambassador Host under the direction of the Assistant Sr. Slot Supervisor will be responsible for looking after our VIP slot guests and ensuring that all their needs are met.They must have exemplary customer service skills. They provide superior service to our VIP'S, knowing guests by their names, likes and dislikes, dining and entertainment and...

  • Reception/ Ambassador

    2 weeks ago

    Red Deer, Canada Recovery Lab Ltd Full time

    Recovery Lab in Red Deer is actively searching for a front of business Ambassador/Host for evenings and 1 weekend per month. The successful applicant must be caring, outgoing, positive, active, demonstrate an interest in personal health and wellness and carry himself or herself in a professional manner. Responsibilities will include but not be limited...

  • Vip Host

    1 week ago

    Red Deer, Alberta, Canada Red Deer Resort & Casino Full time

    Join our elite team as a VIP Host at our renowned casino and indulge in a career that takes hospitality to new heights As a VIP Host, you will create unforgettable experiences for our esteemed guests, providing impeccable service and personalized attention. If you thrive in a fast-paced, dynamic environment and have a passion for delivering extraordinary...

  • Vip Casino Host

    2 months ago

    Red Deer, Canada Red Deer Resort & Casino Full time

    Salary: Join our elite team as a **VIP Casino Host** at our renowned casino and indulge in a career that takes hospitality to new heights! As a VIP Casino Host, you will create unforgettable experiences for our esteemed guests, providing impeccable service and personalized attention. If you thrive in a fast-paced, dynamic environment and have a passion for...

  • Vip Host

    2 months ago

    Red Deer, Canada Red Deer Resort & Casino Full time

    Join our elite team as a **VIP Host** at our renowned casino and indulge in a career that takes hospitality to new heights! As a VIP Host, you will create unforgettable experiences for our esteemed guests, providing impeccable service and personalized attention. If you thrive in a fast-paced, dynamic environment and have a passion for delivering...

  • Vip Casino Host

    1 week ago

    Red Deer, Alberta, Canada Red Deer Resort & Casino Full time

    Salary:Join our elite team as a VIP Casino Host at our renowned casino and indulge in a career that takes hospitality to new heights As a VIP Casino Host, you will create unforgettable experiences for our esteemed guests, providing impeccable service and personalized attention. If you thrive in a fast-paced, dynamic environment and have a passion for...

  • Visitor Ambassador

    1 week ago

    Red Deer, Alberta, Canada Tourism Red Deer Full time

    About the jobSummary:- Tourism Red Deer_ is the destination development corporation for Red Deer and region. Our role is to be the go-to organization for all things tourism and lead the development of Red Deer and region into a compelling tourism destination that is animated by attractive experiences, engaged visitors, exciting events, and welcoming...

  • Visitor Ambassador

    3 weeks ago

    Red Deer, Canada Tourism Red Deer Full time

    **About the job** **Summary**: - **Tourism Red Deer**_ is the destination development corporation for Red Deer and region. Our role is to be the go-to organization for all things tourism and lead the development of Red Deer and region into a compelling tourism destination that is animated by attractive experiences, engaged visitors, exciting events, and...