Investigation Specialist, Quality Assurance
4 weeks ago
Working together to be our best
First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.
We are hiring an Investigation Specialist, Quality Assurance
**Reporting To**: Investigations Manager, Quality Assurance
**Full-Time/Part
- Time**: Full-time
**Posting Date**: June 6, 2023
**Closing Date**: June 27, 2023
**Hours of Work**: 8:30 a.m. - 5:00 p.m.
**Grade**: 5
**Office Location**: Downtown Toronto Great location Steps away from the main public transit station
**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment
**The Opportunity**:
The Investigations Specialist is responsible and accountable for conducting a variety of due diligence reviews. These reviews consist of:
- Broker on-boarding reviews and quality assessments
- Appraiser reviews and quality assessments
- When potential risk to the Company is identified, communicate findings in a concise manner
- Writing summary reports
- Manage all incoming inquiries in the Quality Assurance mailbox
- Other duties and projects as assigned.
**The Requirements Needed**:
- University degree or post-secondary education and/or equivalent work experience
- Strong written communication skills required. Must have the ability to summarize complex data in writing.
- Attention to detail
- Demonstrated ability to provide clear and detailed explanation and analysis
- Must have the ability to multitask and prioritize extremely high volumes with tight deadlines.
Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.
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