Field Service Technician

3 weeks ago


Richmond, Canada Canon Canada Full time

**Field Service Technician - Trainee**
- Do you like working with your hands?
- Are you mechanically inclined?
- Do you want to learn a trade?

The Field Service Technician Trainee is a great opportunity for someone who wants to start a career in the mechanical field.

As a Field Service Technician Trainee, you will be providing great customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.

**Key Responsibilities**
- Install, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
- Performing equipment service on a required basis within specific time parameters
- Responding to customer calls in a prompt and efficient manner
- Completing preventative maintenance according to regular schedules
- Maintaining all Company tools and materials, including an accurate inventory of parts
- Communicating with the Supervisor regularly on all aspects of service
- Completing required service and equipment performance reports as required
- Comply with established operational standards

**To Succeed, You Will Need**:

- Mechanical aptitude
- Experience with network connectivity is an asset
- Post secondary technical/technologist course in electronics preferred
- Customer Service aptitude
- Excellent time management and communication skills
- CompTIA A+ and Network+ Certification is an asset
- Ability to work efficiently with mínimal supervision
- Possess a valid driver’s license and reliable transportation required

Some travel outside of your region will be required occasionally

**Why Join?**

**REMOTE WORK**
- This position offers a Virtual work schedule. You will be **100% remote** and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)

**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more

**EMPLOYEE PERKS**
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement

**COVID-19 SAFETY PRECAUTIONS**
- Canon is committed to the health and safety of our employees, customers and communities.



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