Service Desk Tech Full Time

3 weeks ago


Canada Mucci Farms Full time

**Job Responsibilities and Accountabilities**:

- Serve as the first point of contact for end users and provide technical assistance for incoming queries and issues related to computer systems, software, and hardware
- Troubleshoot to determine the best solution based on the issue and details provided by the end user
- Guide end users through problem-solving process
- Install, modify, and repair computer hardware and software
- Escalate unresolved issues to the next level of support personnel when necessary
- Follow up with end users to ensure their issue has been resolved
- Gain feedback from end users about computer usage
- Document issues and ensure all solutions are logged and organized appropriately
- Provide accurate information on IT products or services
- Identify and suggest possible improvements on procedures
- Develop training manuals and SOP’s
- Provide effective and efficient customer service while training end users

**Knowledge, Skills and Abilities**:

- College Diploma/University Degree in related field
- Minimum 1-2 years’ experience in an IT setting
- Experience in a Help Desk setting considered an asset
- CompTIA A+/Network+ considered an asset
- Organizational, verbal and written communication skills a must
- Ability to work independently and with mínimal supervision.
- Attention to detail and ability to multi-task is a must

**Physical Abilities**:

- Must be able to sit and/or stand for extended periods of time.
- Must be able to deal with challenging employees and/or situations.



  • Canada Four Seasons Hotels Ltd Full time

    Front Desk Agent - Summer Seasonal page is loaded Front Desk Agent - Summer Seasonal Apply locations Whistler time type Full time posted on Posted 3 Days Ago job requisition id REQ10307048 About Four Seasons: Four Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a...


  • Canada NCC Group Full time

    Senior Service Desk Analyst page is loaded Senior Service Desk Analyst Apply locations Delft time type Full time posted on Posted 2 Days Ago job requisition id R8323 Attention all service desk professionals! We are looking for a Senior Service Desk Analyst to join our internal service desk team. Are you someone who embodies service excellence as part of...


  • Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site. Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process including but...


  • Canada Advance Venture Partners Full time

    Tegus is the leading market intelligence platform for key decision makers. We power some of the world’s most well-respected institutional investors, corporations, and consultancies through the largest and most comprehensive database of primary and market information. Our products and services enable clients to discover unmatched insights and answers to...


  • Canada CivicInfo BC Full time

    Regular full-time About our Community: Located on the traditional territory of the lək̓ʷəŋən Peoples, the Township of Esquimalt acknowledges its neighbouring First Nations and is committed to building strong and enduring relationships with the Esquimalt and Songhees First Nations. The Township of Esquimalt, with a population of over 17,000 is...


  • Canada INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description  iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...

  • Service Desk Analyst

    1 month ago


    Canada Service Champions NorCal Full time

    Description de poste du Service Desk Compétences Techniques : Répondre aux demandes des clients par le biais d’appels entrants, d’e-mails, de chat et de tickets web dans le respect des SLA définis.  Enregistrer les interactions à l’aide de l’outil de ticket avec la classification appropriée.  Effectuer le déverrouillage de comptes et la...

  • Night Audit

    3 days ago


    Canada The Fairmont Jasper Park Lodge Full time €19

    Pursuit Collection Jasper, AB$18.50 an hour - Seasonal, Full-timePursuit CollectionJasper, AB$18.Assisting with the safety and comfort of our guests over the night-time hours.This position requires relocation to Jasper, Alberta. This is a full-time, regular role beginning April 2024!50 per hour.Discounted hotel stays under Pursuit’s lodging offerings, and...


  • Canada RANA Respiratory Care Group Full time

    CLIENT SERVICE COORDINATOR: Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone, this may be a fit for you!   WHAT DOES A CLIENT SERVICE...


  • Canada INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...


  • Canada INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...

  • Arborist - Full Time

    3 weeks ago


    Canada Wright Tree Service, Inc. Full time

    Certified Utility Arborist page is loaded Certified Utility Arborist Apply locations Vancouver, British Columbia Vernon, British Columbia Kamloops, British Columbia Merritt, British Columbia Kelowna, British Columbia time type Full time posted on Posted 5 Days Ago job requisition id JR115194 Wright Tree Service of Canada Inspect, identify, and...


  • Canada Lynx Systems Inc. Full time

    At Lynx we are a leading provider of innovative solutions for the real estate industry, specializing in property management technology and software. Our team is committed to delivering exceptional services that enhance the efficiency and effectiveness of property management operations.The RoleWe are seeking a highly qualified Yardi Support to join our Yardi...


  • Canada INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description  iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...


  • Canada Unicollegelink Full time

    Skyned Consults Corporation is a Canadian-based Edu-tech firm that provides services to individuals seeking to study abroad. At Skyned Consults Corporation, we understand the challenges students face when trying to gain admission to top universities in Europe, Canada, and America. Our mission is to guide applicants through the admission process, ensuring...


  • Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site. Responsibilities Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process...


  • Canada Lynx Systems Inc. Full time

    At Lynx we are a leading provider of innovative solutions for the real estate industry, specializing in property management technology and software. Our team is committed to delivering exceptional services that enhance the efficiency and effectiveness of property management operations. We are seeking a highly qualified Yardi Support to join our Yardi...


  • Canada, CA INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...


  • Canada INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...


  • Canada INTERNAL DRIVE, INC. DBA ID TECH Full time

    Description iD Tech is looking for a motivated Human Resources Assistant to join our team! You will be a key contributor to the People Services Department by supporting the onboarding of seasonal staff and executing on a variety of administrative duties. In this role, you will be ensuring we hire top talent for our programs by conducting reference and...