Surgical Services Assistant
6 months ago
Salary range: The salary range for this position is CAD $29.30 - $38.45 / hour Why Fraser Health?:
- Are you looking to use your aptitude for working with data and systems to improve our patients outcomes?Then we have an opportunity you will want to learn more about.
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Your day as a Surgical Services Assistant would look like this:
- Works closely with Surgical Services, Physician Groups, Information Technology teams and Materials Management team members to provide data and quality-related information.
- Conducts site visits to review and evaluate office processes
- Supports the development of recommendations impacting computer system and practice processes.
- Assists clinical user areas by providing data entry and system training to end-user troubleshooting.
**Skills and Abilities**
- Demonstrates the LEADS capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.
**Professional/Technical Capabilities**
- Demonstrated ability to work independently and/or within a team environment.
- Knowledge of medical terminology.
- Demonstrated ability to participate in the development and implementation of new processes and procedures.
- Ability to understand clearly communicate technical information and principles of operation to other members of the organization
- Ability to conduct training sessions within and external to the organization.
- Knowledge of Operating Room processes and Materials Management is a preferred asset.
**We are looking for you to have**:
- Grade 12, plus successful completion of post secondary courses or program in Operating Room Scheduling, Sterile Processing Technician, Finance or Procurement, supplemented by courses/knowledge in medical terminology and computers,
- plus three (3) years' related experience;
**If this sounds like the ideal role for you, here are more reasons why you should apply**:
- A career with FH will offer you the opportunity to be a member of a dedicated team of experts in a multifaceted and rewarding health care environment.
- We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
- Are you passionate about building an engaging environment that supports and challenges others to achieve their goals?
Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
This position provides support for the provision of data, system and quality processes related to the improvement of patient care outcomes within Surgical Services to facilitate the adoption and implementation of standard practices for acute sites across Fraser Health.
Works collaboratively with the Operating Rooms and with Physician Groups/Offices, Information Technology, Materials Management and Surgical Services team members to assist, support and participate in the provision of data and quality-related information for systems used within Surgical Services. Conducts site visits to determine office processes related to surgical booking; assists and/or participates in the review and evaluation of findings; liaises with physicians/physician offices, staff, end-users, management, clinical information systems and Surgical Services team members in supporting the development of recommendations impacting computer system and practice processes. Assists clinical user areas such as physician offices, OR booking or other surgical system areas by providing data entry/system training and end-user troubleshooting.
**Responsibilities**:
- Provides confidential reviews of surgical patient waitlists for audit purposes by extracting and verifying system data, follows-up with physician offices to determine reasons for surgical delays; compiles reports for physicians, Surgical Services Management and OR Booking Office staff. Composes and edits correspondence re: matters of a sensitive/confidential nature ensuring appropriate follow up.
- Conducts site reviews determining office processes related to surgical booking including Physician and OR Booking offices.
- Initiates clinical user access for Meditech ORM, Surgical Services shared drives and other related systems.
- Coordinates surgeon and booking office requirements through the SPR Provincial office; maintains and updates provincial dictionaries.
- Provides confidential administrative support for the Surgical Services Program by preparing and processing transactions associated with human resources and payro
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