Technical Claims Consultant

2 weeks ago

Burlington, Canada The Co-operators Full time

**Position Overview**:
**Company**:CUMIS Services Incorporated

**Number of Positions**: 1

**Language**: Bilingualism in English and French is an asset.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:
**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

The Technical Claims Consultant of the Risk Solutions Group (RSG) provides technical leadership and direction for RSG technical claims, including: fidelity bonds, Property including, real estate mortgage operations and chattel operations, professional liability including, Errors & Omissions, Directors & Officers, Employment Practices and subrogation/recoveries including individual case management, technical oversight of the entire special risks claim portfolio and compliance with statutory and reinsurance obligations.

**How you will create impact**:

- Maintaining a personal portfolio of largest and most complex Risk Solutions Group claims
- Maintaining claim handling standards and processes with emphasis on coverage interpretation, loss valuations, subrogation opportunities and risk exposure
- Directing and conduct large loss reporting for regular management meetings to keep RSG, reinsurers, and other CUMIS managers advised of developments on large-loss Risk Solutions Group claims.
- Providing technical direction to Risk Solutions Group (RSG) staff for interpreting and managing complex issues for RSG coverage and claims
- Working with the claim Management Team to ensure that the RSG staff and process for responding to the TCUBP and other RSG claims is delivering the best possible expertise and service on behalf of our claim constituents.
- Establishing and manage critical vendor relationships for the handling of special risk claims, with particular emphasis on investigation, litigation, and forensic accounting.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- You have 7-10 years of claims experience in fidelity, professional liability claims or in a related field.
- You have a post-secondary degree.
- You have expert knowledge in multi-line claims investigations, policy review and coverage interpretation experience.
- Having the chartered insurance professional (CIP) Fellow Chartered Insurance Professional (FCIP) or Charted Professional Accountant designation(s) is an asset.

**What you need to know**:

- You will travel occasionally.
- This role involves direct contact with clients and/or service providers in their environment.
- Extended work hours, including evenings and weekends, may be required.

**What’s in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

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