Associate Retail

4 weeks ago

Kitchener, Canada Mennonite Central Committee Full time

**Position Title**
- Associate Retail

**FTE**
- 0.60

**Compensation Type**
- Salary

**Salary Minimum**
- $25,716.00

**Salary Description**
- Salary also includes Company Paid Benefit Package and RRSP Matching Program, both start on day one

**Benefits**
- Supplemental Medical/Dental/Vision, Life Insurance, AD&D, Retirement, EAP.LTD

**Location City**
- Kitchener

**Location Country**
- Canada

**Location Description**

**Applications Close Date**
- Mar 03, 2023

**Start Date**
- Apr 03, 2023

**Start Date Flexible**

**Term Length**

**Qualifications**
- Required
- Self-motivated and willing to take initiative while at the same time willing to work as a team with staff and volunteers
- Ability to create an atmosphere of a positive Christian presence within the shop
- Strong interpersonal skills with people of all ages and backgrounds
- Ability to make quick and thoughtful decisions
- Willingness to grow and learn new skills
- Basic social media skills (Instagram, Facebook)
- Healthy balance of patience, humour and energy
- Heart for justice, active peacemaking and global understanding
- Create a customer centric culture - create a positive experience in all interaction points with customers, donors, volunteers, and colleagues
- Basic working knowledge of MS Office programs including Excel, Outlook, Word, PowerPoint
- Ability to work independently and in a team setting, prioritizing a wide variety of tasks required
- Willing to work within and promote MCC Thrift Operating Principles
- Required to work non-standard hours, including evenings and Saturdays
- Ability to lift 50 lbs. and exert 11 to 25 lbs. of force frequently
- May require 7.5 or more hours of intermittent standing or walking in a standard workday
- Ability to repeatedly bend or stoop to floor level shelves and able to reach upper shelves with use of a stool or a ladder when necessary
- Valid ‘G’ Ontario driver’s license
- Police vulnerable sector check (required upon hire)
- Legally able to work in Canada

Preferred
- Experience working with volunteers
- Merchandising experience
- Awareness of second-hand market and retail trends
- Knowledge of antiques, collectibles, and brand recognition
- Experience with Point of Sales systems and processing cash transactions

**Job Synopsis**
- This salaried.6 FTE position (22.5 hours weekly) is responsible for keeping up with inventory flow in a fast paced, high-capacity setting. This position works closely with the management team in the day-to-day requirements of the shop. The Associate’s primary area of responsibility is in the Retail area.
The Associate’s assignments in Retail may include:

- Cash - working as a cashier, assisting with floats and daily reconciliations
- The retail floor - merchandising and replenishing shelves and maintaining shop cleanliness
- Assisting with sorting and pricing donations

Working hours include evenings and Saturdays and are reflective of shop hours. The Associate will work in close collaboration with all the shop staff team and volunteers.
As required, the Associate will receive health and safety training including WHMIS and First AID, CPR upon hire.
Thrift on Kent seeks to be a friendly, caring presence in the community, showing value and respect to all. Practicing and promoting faithful stewardship and care for God's creation and raising funds for MCC are also key components to the mission statement of this and other MCCO Thrift Shops.
MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in more than 45 countries with over 475 partners, 1,000 staff and 40,000 volunteers.

**Challenges**

**Key Responsibilities**
- General
- Serve as a brand advocate and ambassador for MCC mission and values in every interaction with customers and donors
- Support Co-ordinators/Managers as needed to meet the demands of daily operations
- Assist with special events and projects as needed
- Establish and maintain positive working relationships with volunteers
- Greet customers and donors, respond to questions and provide outstanding customer service
- Ensure MCC Ontario policies and procedures are followed

Retail
- Assist Coordinators in developing strategies to meet revenue targets in their areas of focus
- Be proactive in maintaining clean workspaces that meet health & safety standards, in the workroom and on the retail floor
- Assist with light cleaning to ensure immaculately clean retail and workroom environment (e.g. sweeping, dusting displays, recycling & garbage collection, etc.)
- Sort, clean and price donations in various departments as needed
- Area of focus and responsibilities may be concentrated on key areas
- Assist in maintaining the stock on the floor and

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