Multi-service Worker

4 weeks ago

Kamloops, Canada Berwick Retirement Communities Full time

**Join Our Team**

Since opening our first retirement residence in 1989, Berwick Retirement Communities has been committed to offering quality retirement living and now owns eight residences across BC. We are proud to be BC owned & managed.

Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As a member of the Berwick team you will uphold a philosophy that respects choice, independence and autonomy for our residents.

**Berwick on the Park** retirement community is looking for a **Multi-Service Worker** who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

**Hours of Work**:
This position is casual and shifts. Flexibility to cover all shifts, weekends and holidays.

**Pay**:
Starting wage is $25.83 (includes Covid-19 wage subsidy), plus evening and night shift differentials as applicable.

**Benefits**:

- Employee Assistance Program
- Discounted Meal Program
- Complimentary Onsite Gym Use
- Vacation starting at 6%
- Employee Perks Discount Program

**Position Summary**:
Under the supervision of the General Manager and the Resident Services Manager, the Multi-Service Worker - Concierge / RCA assists with a variety of tasks within the residence and may be assigned primarily in one area based upon operational requirements. The MSW-Concierge/RCA will be assigned in areas of administration, emergency response, and non-emergent assistance or ELS Services for independent residents. Carries out duties in an efficient, friendly and courteous manner and demonstrates a respectful and caring approach to Berwick residents and staff. This position is responsible for “Emergency Response” for the building and its occupants. The RCA is aware of and conforms to Assisted Living Registrar requirements and applicable internal policies as it relates to Enhanced Living Services.

**Knowledge, Skills, and Abilities**:

- Must be a graduate from a recognized Residential Care Aide or Heath Care Assistant Program preferred
- Medication Administration Certificate is preferred
- Food Safe Level 1 Certificate if handling or serving food
- Registered with the BC Care Aide and Community Health Worker Registry preferred
- A minimum of 3 years experience in the field of geriatrics, assisted living, and residential care is preferred
- Ability to work well with seniors, their families, and the public
- Tact, sound judgment, confidentiality, patience, reliability, and the ability to treat staff and residents with respect and dignity
- Demonstrates a solid understanding of the intent, philosophy, and core values of assisted living when planning and delivering personal service and hospitality services
- Ability to work with staff as a team is essential
- Good observational, communication, and recording skills
- Valid Emergency First Aid Certificate, CPR, and AED training
- WHMIS Certification
- Ability to read, write, and speak English proficiently and understands verbal and written instructions
- Good interpersonal skills and an ability to effectively interact with the various individuals involved in providing holistic care and service in a flexible resident focused environment
- Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand, and walk as required to perform the duties of the position
- Must have knowledge, skills, and training on how to manage and respond to potential harassment in the workplace (verbal, physical and sexual).

Note: A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test also required as well as proof of Covid-19 vaccination(s).
- **What our staff are saying about working with Berwick Retirement Communities**:_
- I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best_.
-**:

- **_Jacqueline, Active Living Manager, Berwick on the Park since 2017._
- It has been my pleasure to work at Berwick these past years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me._
-**:

- **_Heather, Enhanced Living Services, Berwick House since 2008._
- Working at Berwick has been a very meaningful and rewarding experience. Being able to connect with the residents and the staff in many different aspects makes each day special. The teams all work well together and compliment one another to make your day feel very successful._
- Melissa, Operations Support Manager Berwick on the Lake

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