Store Sales Associate

1 month ago


Richmond, Canada Greenlife Inc. Full time

GreenLife is seeking a friendly, customer-focused **Sales Associate** to join our team. If you have excellent communication skills, enjoy working in a dynamic retail environment, and are eager to help customers find the perfect products, this role is for you

**Position**: Sales Associate
**Location**: In-Store, Canada
**Employment Type**: Full-Time, Permanent

**Key Responsibilities**

**Customer Engagement**:

- Greet customers warmly and genuinely, ensuring their needs are understood and met.
- Provide personalized product recommendations and in-store consultations based on customer needs.
- Respond promptly to online inquiries and maintain daily updates on online advertisements.

**Sales Operations**:

- Manage daily store operations, including processing payments, fulfilling orders, and assisting customers with purchases.
- Operate the sales system efficiently and contribute to team efforts.
- Monitor store inventory, ensuring timely replenishment and organization of products on display shelves.

**Showroom Maintenance**:

- Keep the showroom and office space clean and organized to maintain a professional and welcoming environment.
- Stage the store to enhance customer experience and drive sales.

**Customer Support**:

- Deliver exceptional pre-sales and after-sales service, both in person and via telephone.
- Assist customers with product pick-ups and provide hands-on support when needed.

**Collaboration & Reporting**:

- Report directly to the Store Manager and coordinate with other team members to ensure seamless operations.
- Actively participate in team discussions to improve store performance.

**Job Requirements**

**Languages**: Proficiency in **English** and **Mandarin** is required.

**Technical Skills**:

- Proficient in Microsoft Office tools, especially Excel.
- Familiarity with inventory and sales systems (training provided).

**Physical Requirements**: Ability to assist with tasks such as stacking, receiving, and helping customers with goods.

**Personal Attributes**:

- Friendly, enthusiastic, and professional demeanor.
- Detail-oriented, proactive, and highly organized.
- Strong work ethic with a commitment to teamwork and execution.

**Experience**:

- Previous experience in sales, retail, or customer service is preferred.
- Must demonstrate the ability to drive sales through customer interactions.

**Other Requirements**:

- Legal authorization to work in Canada.
- Possession of a valid driver's license is preferred.

**Compensation & Benefits**

**Salary**: $18-$20/hour + commission.

**Schedule**:

- 40 hours/week (5 days/week with 2 days off).
- Day shifts with 8-hour shifts.

**Benefits**:

- Statutory government-provided benefits.
- Paid time off, increasing with tenure (2 weeks after 1 year, 3 weeks after 3 years, 4 weeks after 6 years).
- On-site parking.
- Career development opportunities, including growth into management positions.
- Skills development in social media marketing, market analysis, and retail operations.
- Hands-on training on sales systems and operational best practices.

**Why GreenLife?**

GreenLife is more than a workplace; it's a community. We pride ourselves on providing top-tier products and services while supporting the professional growth of our employees. Join a company that values innovation, collaboration, and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20,000.00 per hour

Expected hours: No less than 40 per week

Additional pay:

- Commission pay

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

**Language**:

- English (required)
- Mandarin (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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